Frequently Asked Questions About
Arcadia’s Emergency Notification System

Am I required to sign up?

No. You are automatically enrolled in the system. You may opt-out.

Why should I sign up?

This system is used for campus emergency announcements, including weather-related closings or delays. Text, voicemail and Arcadia e-mail messages are sent simultaneously to all recipients enrolled in the system.

Who can sign up?

This emergency notification system is for Arcadia students, faculty, staff and on-campus contractors. The registration page can be accessed only through MyArcadia > Campus > Parking & Safety or by going to http://contactinfo.arcadia.edu.

What are the benefits of text messaging?

It’s fast (delivery within seconds of an announcement), accurate and easy to use. Text, voicemail and Arcadia e-mail messages are sent simultaneously to all recipients enrolled in the system.

Can I just get e-mails?

Yes. Your Arcadia e-mail address is automatically part of the system. You may enter up to two additional e-mail addresses.

When will the system be used?

This system is used for campus emergency announcements, including weather-related closings or delays. Messages sent in the event of a life-threatening emergency will be designed to convey actions you should take to protect yourself.

How many phone numbers can I enter?

Two. Add or update your information at any time by going to http://contactinfo.arcadia.edu.

How many e-mail addresses can I register?

Two. Remember that your Arcadia e-mail address is already part of the system, so only register non-Arcadia e-mail addresses. Add or update your information at any time by going to http://contactinfo.arcadia.edu.

What is SendWordNow?

Arcadia has selected SendWordNow as the vendor for our emergency notification system. 

Can I change my phone numbers and e-mails or opt-out after I register?

Yes. Add or update your information at any time by going to http://contactinfo.arcadia.edu.

Will I receive unsolicited messages ("SPAM") on my mobile phone or email account?

NO.

Is my phone set up for text messaging?

If you’re not sure, check with your carrier. Your mobile phone plan will need to accept text messages to work properly.

Will this cost me anything?

Maybe. Depending on your wireless carrier provider and the plan you have, you may be charged a nominal fee (like ten cents per message) to receive SMS text messages. Many people have unlimited text messaging plans, so there would be no additional charge.

Where is the registration page?

The registration page can be accessed only through MyArcadia > Campus > Parking & Safety or by going to http://contactinfo.arcadia.edu.

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