Jane Frankel

Adjunct Professor of Business Administration
frankelj@arcadia.edu

Jane Hartman Frankel holds bachelor’s and master’s degrees in Education from Temple University and a Master’s degree in Organizational Dynamics from the University of Pennsylvania. She teaches Business Communications, Change Management, Entrepreneurship, and International Organizational Behavior. Frankel publishes articles on special topics in the area of structured change, its critical components for success, and the value to the enterprise.

Frankel is the founder of The Art of Performance LLC, a capacity development firm focused on building 21st century cultures for business results and growth through customer service, innovation planning, and employee development. Prior to founding The Art of Performance, Frankel was a Director of Corporate Business Development, Organizational Design, Customer Service, and Education at Vertex Inc., a tax research and compliance company. Recognized as a business change expert, Jane was assigned to facilitate company expansion on multiple occasions, supervising more than 100 employees, external alliances, and resulting in the anticipated performance goals being achieved.

Frankel managed strategic alliances with Arthur Anderson, Ernst &Young, PWC, Deloitte, KPMG, Pitney Bowes, EDS, Tax Compliance, Inc., and Microsoft.  They focused on creating new markets, new products, and new customers for significant revenue generation.  She has worked in the business change and innovation area for 20 years, developing and transforming businesses for outstanding performance through alignment of customers’ needs, employee skills, and workflow capabilities. 

Frankel created The Breakthrough Consortium, a collaboration of senior-level subject matter expert practitioners providing workshops and advisory services to startup and small to mid-sized business leaders.  These business leaders are focused on building infrastructure and systematic growth in their businesses. Frankel serves as a Board Member and as liaison to the Mentor, Alliances, and Communications Committees for the Greater Philadelphia Senior Executive Group and is a Trustee for TechGirlz.  She is also a member of the Global Interdependence Center.

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