Student Wellness Services Hours and Services for Fall 2020 Semester

Wellness Services would like to extend a warm welcome to our new community members for the Fall 2020 semester, and a welcome back to our returning Arcadia students, staff, and faculty! Counseling Services and Student Health Services have been working over the summer to further develop our services and procedures for the upcoming fall semester. We are committed to providing all of our students the same comprehensive care you’ve become accustomed to at Arcadia, in addition to developing some new digital offerings. While we understand that this semester may present new challenges, Wellness Services is OPEN and ready to assist and support you. 

Counseling Services 
Hours: Monday through Friday, from 8 a.m. to 5 p.m.
Tuesdays / Thursdays, open until 7 p.m. by appointment.  

Services include

To schedule an appointment or ask questions, email or call 215-572-2967. In the event of a serious mental health emergency (risk of harm to self and/or others), please contact Public Safety at 215-572-2999, dial 911, or go to your nearest emergency room.

Additional emergency resources

  • Suicide Prevention Hotline: 1-800-273-TALK (1-800-273-8255) 
  • Crisis Text Line serves anyone in crisis, providing access to free, 24/7 support and information. Text home to 741-741 from anywhere in the USA, anytime, about any type of crisis.
  • Abington-Jefferson Hospital: 215 481-2000; press 1 or ask for crisis.
  • Montgomery County Mobile Crisis Unit: 855-643-4673 

Student Health Services
Monday: 8:30 a.m. – 7 p.m.
Tuesday: 8:30 a.m. – 4:30 p.m.
Wednesday: 8:30 a.m. – 4:30 p.m.
Thursday: 8:30 a.m. – 7 p.m.
Friday: 8:30 a.m. – 4 p.m.

Services provided

  • Acute Care: Flu, Cold, COVID screening and testing, Allergies, Sprain, and Strains
  • Men and women’s reproductive health: birth control, HIV, STI screening, PrEP        
  • Labwork: diagnostic (including Quantiferon Gold) and standing orders 
  • Physical Exams: routine physical exams for yearly evaluation, driver’s license, medical clearance
  • Immunizations: routine vaccines including but not limited to meningitis, TdaP, MMR, varicella and PPD screening for tuberculosis.  
  • Flu shots
  • Prescription Refills
  • Allergy Injections
  • Nutrition Consultations
  • Certified Travel Clinic: Vaccines and Prophylactic Medications
  • Wellness outreach programs

How to contact us

Our phone is set up to triage your calls. Please call 215-572-2966 and select an option that meets your needs:

  • Option 1 connects you with a member of the SHS staff to be evaluated for scheduling either a telehealth or in-person appointment, administrative purposes, and questions. Staff will be monitoring the phone line consistently throughout the day and you can expect a call back within a business day.
  • Option 2 is for immediate assistance. You will be connected to the Director of Student Health Services. 
  • Option 3 connects you to Public Safety. 

All medication refills or immunization compliance questions can be directed to option 1, or an email can be sent to

What to expect when visiting SHS

1.   Call to make an appointment. We are set up to triage your phone calls and determine if you need an in-person appointment or a telehealth appointment. 

2.   Fill out Forms and Submit Insurance. Prior to your appointment, you may have forms to fill out on your patient portal as well as submitting your insurance information. This will need to be done from home. 

3.   Expect a COVID-19 Exposure Screening Call. You will be asked a series of questions the evening prior to your visit in order to safely assist you. 

4.   Prepare for your appointment. You will need to wear a mask for your appointment. If you feel that you are developing COVID related symptoms, please call before coming to campus.

5.   Arrive at Scheduled appointment time. Because our waiting room is closed, we advise people to come as close to their scheduled time as possible. Upon arrival, you will need to call SHS to be let in. 

6.   Payment. All payments (if any) will have to be done through Student Charge and you will be emailed your receipt. 

For more information, visit  

Additional resources include:

Wellness Services
Amy Henning, M.Ed., Director of Counseling Services and the AOD Program
Theresa Smith, MSN, CRNP, FNP-BC, Director of Student Health Services