Revised September 8, 2020

Objective #1:

Create a Collaborative Model for Student Experience

Enlist the campus community in creating an institutional climate supportive of student success by integrating student-focused systems and service.

Initiatives:

• Form a cross-functional Student Experience Task Force
• Develop a Student Experience Vision Statement
• Identify key initiatives for improving support of student success and achievement

KPIs:

• Cross-functional units actively represented and participating in Student Experience Task Force and initiatives
• Student Satisfaction Construct (NSSE)
• Student Engagement Construct (NSSE)
• Key Initiatives and outcomes identified

Timeline:

End of May 2020 - 6 months

Objective #2:

Develop a Practice that Informs, Facilitates, and Improves the Well-being of Students

Create a uniquely Arcadia framework based on best practices for inclusive excellence, student success, achievement, belonging, and well-being.

Initiatives:

• Expand the use of student surveys for assessment and benchmarking
• Develop a Thrive Index instrument that can be applied to various student cohorts

KPIs:

• Assessment and benchmarking opportunities for student experience, satisfaction, and success (i.e., NSSE, SSI, GSS)
• Areas of student experience assessed and benchmarked (i.e., transition, well-being, habits of the mind, satisfaction)
• First-year student transition and engagement
• Correlation between Thrive Index and traditional student success measures

Timeline:

1-3 months for prototype instruments; 12 months for the fully formed instruments