Fall Semester Welcome Message from Wellness Services

By Connor Fogel | October 22, 2021

Dear Arcadia Community,

Wellness Services would like to extend a warm welcome to our new community members, and a welcome back to our returning Arcadia students, staff, and faculty! Counseling Services and Student Health Services have been working over the summer to further develop our services and procedures for the upcoming fall semester and we are beyond excited to see and feel the restored energy on campus. We are committed to providing all of our students the same comprehensive care you’ve become accustomed to at Arcadia, While we understand that this semester may present new challenges, Wellness Services is open and ready to assist and support you.

  • Hours: Monday through Friday, from 8 a.m. to 5 p.m.; Thursdays, open until 7 p.m. by appointment.  
  • Location: Heinz Hall, lower level, room #38

Services Include:

  • First-year student support and resources
  • Routine teletherapy and/or in-person sessions based on clinical assessment
  • Same-day appointments not limited to specific hours (formerly walk-in appointments)
  • Group Counseling: click here to see available offerings 
  • Psychiatry: medication evaluations and medication management
  • Emergency appointments
  • Alcohol and Other Drug support and education.
  • Consultation for faculty and staff
  • Referral assistance 
  • Wellness outreach and programming
  • Private Zoom Room available by appointment 
  • Reopening of our in-person relaxation room and virtual relaxation room

To schedule an appointment or ask questions, email counselingservices@arcadia.edu or call 215-572-2967. Emergencies will be seen in person. Students will be seen for same day appointments through teletherapy and/or in-person. Call the office or walk-in to schedule. Please remember to wear a mask when entering our main office. If you feel that you are developing COVID related symptoms, please call instead of entering the office. 

In the event of a serious mental health emergency (risk of harm to self and/or others), please contact Public Safety at 215-572-2999, dial 911, or go to your nearest emergency room.

Additional emergency resources

  • Suicide Prevention Hotline: 1-800-273-TALK (1-800-273-8255) 
  • Crisis Text Line serves anyone in crisis, providing access to free, 24/7 support and information. Text home to 741-741 from anywhere in the USA, anytime, about any type of crisis.
  • Abington-Jefferson Hospital: 215 481-2000; press 1 or ask for crisis.
  • Montgomery County Mobile Crisis Unit: 855-643-4673


  • Monday: 8:30 a.m. – 7 p.m.
  • Tuesday: 8:30 a.m. – 4:30 p.m.
  • Wednesday: 8:30 a.m. – 4:30 p.m.
  • Thursday: 8:30 a.m. – 7 p.m.
  • Friday: 8:30 a.m. – 4 p.m.

Services provided:

  • Services provided
  • Acute Care: Flu, Cold, COVID screening and testing, Allergies, Sprain, and Strains
  • Men and women’s reproductive health: birth control, HIV, STI screening, PrEP        
  • Lab work: diagnostic (including Quantiferon Gold) and standing orders 
  • Physical Exams: routine physical exams for yearly evaluation, driver’s license, medical clearance
  • Immunizations: routine vaccines including but not limited to meningitis, Tdap, MMR, varicella and PPD screening for tuberculosis.  
  • Flu shots
  • Prescription Refills
  • Allergy Injections
  • Nutrition Consultations
  • Certified Travel Clinic: Vaccines and Prophylactic Medications
  • Wellness outreach programs

How to contact us

Please call 215-572-2966 to set up an appointment. All non-emergency questions can be emailed to shs@arcadia.edu.

What to expect when visiting SHS

  • Call to make an appointment. We are set up to triage your phone calls and determine if you need an in-person appointment or a telehealth appointment. 
  • Fill out Forms and Submit Insurance. Prior to your appointment, you may have forms to fill out on your patient portal as well as submitting your insurance information. This will need to be done from your place of residency. 
  • Prepare for your appointment. You will need to wear a mask for your appointment. If you feel that you are developing COVID related symptoms, please call before coming to campus.
  • Arrive at Scheduled appointment time. We are advising students to come as close to their scheduled time as possible to de-densify our waiting room. 
  • Payment. All payments (if any) will have to be done through Student Charge.

For more information, visit arcadia.edu/shs.

Additional resources include:


Wellness Services

  • Amy Henning, M.Ed., Director of Counseling Services and the AOD Program
  • Theresa Smith, MSN, CRNP, FNP-BC, Director of Student Health Services