Student Handbook

Residence & Commuter Life Staff

Revised August 17, 2020

The Director of Residence and Commuter Life is responsible for the planning, implementation and administration of the entire residence and commuter life program. This includes the selection and training of the professional and student staff, the development of residence hall policies and procedures, and the assignment of housing space to new students. Additionally, the Director and the members of their staff serve as hearing officers for policy violations that occur in the residence halls.

The Director of Residence and Commuter Life supervises the Assistant Director of Residence and Commuter Life and the Housing Assistant, while working closely with the Dean of Students on the planning, implementation and administration of the Residence and Commuter Life program.

The Assistant Director of Residence and Commuter Life supervises the Area Coordinators and assists students with general questions about residence and commuter life. They take a leadership role with the Campus Life Staff, including leading the recruitment, selection, and training of all Resident and Commuter Assistants

The Housing Assistant is the primary contact for all housing questions. Contact the Housing Assistant about meal plans, housing options and assignments, and off-campus housing options.

The Area Coordinators, or ACs, are responsible for the smooth functioning of the residence halls and apartment-style housing. Their work includes community development, mediation, discipline and coordinating the general operations of their particular area. The Area Coordinators supervise the Resident Assistant staff of the building and provide assistance in the planning and implementation of programs. Area Coordinators are on call for emergencies on a rotating basis for the entire campus.

The Resident Assistants, or RAs, are selected upper-class students who are trained paraprofessional staff members. Resident Assistants are assigned to a residence hall floor where they serve as mediators, an information resource, and support system for resident students. RAs also organize hall activities and act as student representatives in relaying information to and from the Residence and Commuter Life office.

The Commuter Assistants, or CAs, are undergraduate students who are selected for their interpersonal skills and their willingness to aid commuter students. Like the RAs, the CAs serve as resources and a support system for the commuter population. The CAs have posted office hours outside of the Commuter Lounge, located on the ground floor of Heinz Hall.

The Desk Receptionists are undergraduate students who play a vital role in maintaining security within each residence hall during peak traffic times. Desk Receptionists monitor and register guests coming in and out of the residence halls.

The Commuter Lounge Assistants are undergraduate students who play a vital role in maintaining security within the commuter lounge. CLAs monitor and register guests coming in and out of the Commuter Lounge, and offer an additional resource to Commuter Students.