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Jan 28, 2013 Sarah Schwartz

EdTech Digest: Alter Discusses Arcadia’s ‘Quest to Deliver Quality Service’

EdTech Digest featured “Enhancing IT service delivery value on campus by leveraging service management data” by guest columnist Steven E.  Alter, Chief Information Officer, Global Information Services. The quest to deliver quality service is never ending for an information technology (IT)...

Oct 11, 2012 Purnell Cropper

Computer Science Students Take Notes from R&R Voice and Data Expert

As part of President Oxholm’s initiative to have companies from which Arcadia buys goods and services give back to the Arcadia Community, Chief Information Officer Steve Alter arranged for Ray Miller, the owner of R&R Voice and Data, to be a guest lecturer to the students in the CS227:...

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Oct 2, 2012 Sarah Schwartz

Connectivity: McCloy Phones Wife to Change a Child's Life in Swaziland

Eric McCloy of Global Information Services recently returned from a service trip to Swaziland, a small nation in southern Africa with the highest HIV prevalence rate in the world. While assisting the Swaziland Relief medical team, he came across a three-year-old boy with such severe cerebral palsy...

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Sep 14, 2012 Sarah Schwartz

Edtech Digest: Alter Stays a Step Ahead on Campus-Wide Wireless

Edtech Digest recently published "Enabling the University Campus for Tomorrow, Today" by Arcadia University Vice President and Chief Information Officer Steven Alter. In the article, Alter discusses strategies for staying current with campus wireless connectivity and securities. The campus...

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Aug 30, 2012 Purnell Cropper Arcadia University Upgrades Wireless Network, Provides Campus-wide Coverage

On Aug. 27, published a press release announcing that Arcadia University upgraded its network with an Aruba Networks wireless LAN that provides reliable access across campus. Vice President and Chief Information Officer Steven Alter is quoted in the article. Prior to installing the...

Jun 20, 2012 Purnell Cropper

GIS Overhauling Infrastructure This Summer

Led by Vice President and Chief Information Officer Steven Alter, the Global Information Services (GIS) team has a summer project list long enough to overwhelm even the most experienced of project managers. However daunting, it’s business as usual for this department which, like others around...

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May 25, 2012 Purnell Cropper

Help Desk Now in Dilworth Hall, More Bandwidth Coming

The Arcadia University campus in Glenside is continuing it's "IT" makeover with a new home for our data center, faster Internet and a more responsive Help Desk. After the completion of the move of the Arcadia Data Center to an off-site facility on May 19, work started on Monday, May 21, to install...

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Mar 6, 2012 Purnell Cropper

Reale Book: Mentoring and Managing Students in the Academic Library

Michelle Reale ’96,’99M, Faculty Librarian in Arcadia University's Landman Library, wrote a book titled Mentoring and Managing Students in the Academic Library, recently published by ALA Editions, the publishing arm of the American Library Association and one of the most highly respected imprints...

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Oct 9, 2011 Susan Gettlin

New Organizational Name: Global Information Services

From Steve Alter, CIO: Dear Faculty and Staff - I am pleased to announce the new name of the University's Information Technology and Library Services organization.  We have retired the organizational title of Library & Information Technology and have replaced it with Global Information Services...

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Sep 27, 2011 Purnell Cropper

Buckley Presents 'Born Digital' at Atlantic Cape Community College

Dr. Jeanne Buckley, Director of Library Services and Instructional Technology, presented "Born Digital: The Challenge of Teaching Today's Digital Native Learners" at Atlantic Cape Community College in New Jersey on Friday, Sept. 23. A "digital native" is a person who was born during or after the...

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Mar 29, 2011 Sarah Schwartz

Gordon Named New Editor of "It's Academic!"

Larissa Gordon, Literacy Coordinator & Reference Librarian, has recently been named Editor of the "It's Academic!" column in the Pennsylvania Library Association (PALA) Bulletin by the Council for Resource Development (CRD) Board. As editor she reviews submissions from other academic librarians...