Resources to Support Remote Students

Seek Support with Technology Issues

Seek Support with Personal, Academic, & Financial Concerns

Experiencing visual, auditory, or access issues in some of your courses? See the tips below on how to ask for help from your professors. 

  • Financial Assistance: CARES funding can cover any unexpected Educational-related Expenses, including unexpected health care, childcare, travel, housing or food costs, purchase of a computer, printer, internet/hotspot, or other course-related supplies and materials.
  • Academic Advising Support: You are encouraged to meet with your academic adviser to discuss your academic concerns.
    • Login to self-service. Once there, click on the "classes" tab and then "student schedule." You'll see your adviser's name at the bottom of your schedule.
  • Counseling Services: Assists students through personal challenges that may interfere with academic success. 
  • Learning Resources Network (LRN): provides free academic support services to all undergraduate students.    
  • Disability Support Services: Provides equal access to programs, facilities, and services to students with documented disabilities.

Ask Professors for Help

Remember, your professors want you to be successful in their courses, so be sure to let them know how to best support you. Here is a template you can use to guide you in communicating your specific request along with a request example. 

Template:

Hi (Professor Name),

I’m a student in your (class or section.) I hope this finds you well. While I have been trying my best to keep on top of your classes, I have been having difficulty (insert issue or problem). I’m wondering if it may be possible to (insert your request) or whether you can refer me to resources to help me. I appreciate your help and guidance. 

Thank you, 
(your full name) 


Example: 

Hi Professor Jones, 

I’m a student in your Intro to Biology class. I hope this finds you well. While I have been trying my best to keep on top of my classes, I have been having difficulty hearing your lecture on Zoom. I’m wondering if it may be possible to speak louder or use a microphone during your lecture? Additionally, if you will be giving out handouts during the lecture, might you upload them to Canvas before class to ensure that remote learners can actively participate in the course? Would you mind letting me know if you have any additional resources to help me be successful in your class? I appreciate your help and guidance. 

Thank you, 
Jill Smith