Landman Library

Interlibrary Loan @ Arcadia

Interlibrary Loan with Tipasa!

Effective July 2018, Interlibrary Loan will transition to a new service, Tipasa. With the new service, patrons will be able to request and manage their own ILL requests through a new patron portal.

ACCESS TIPASA

Interlibrary Loan (ILL) is a lending service offered through Landman Library to provide members of Arcadia’s community with the opportunity to request and borrow materials not available through our campus’ collection. Books, full-text journal articles and media not owned by Landman Library or found in a subscribed online resource may be requested through this service.

Interlibrary Loan services are only available to Arcadia faculty, staff, and currently enrolled students. 

Accessing Tipasa

To log into Tipasa use your Arcadia credentials. From the Tipasa patron portal, users will be able to place direct ILL requests, view the status of active requests, view due dates and overdue information, and place renewals when available. The portal also issues notifications to patrons regarding delivery of materials, due dates and overdue notices, and other communication regarding your requests.

Placing Requests

There are two ways to place an ILL request with Tipasa: directly through your Tipasa patron portal or via a link out from an online resource (where available)

Direct requests

Depending on the material, a patron can fill out one of three forms: book, article, and other. Each form requires specific information regarding not only the patron but the item being requested. Please provide as much information in the request as possible as it will give us the best opportunity to find the appropriate materials.

Via Online Resources (where available)

Providers such as EBSCO, ProQuest, Ovid, and Sage have employed OpenURL technology to allow auto-populating of the Tipasa request form. Look for a "Request via ILL @ Arcadia" link or similar when viewing an article citation in one of these resources.

PLEASE NOTE: Because ILL requests are tied to each individual patrons’ Arcadia account it is important that requests NEVER be submitted for another patron through your personal account.

Collecting and Receiving ILL Materials

When physical copies of requested materials arrive and have been processed, the patron will receive a notification informing them that the ILL request is ready to pick up. Physical materials can be retrieved at the Circulation Desk in Landman Library by presenting a photo ID (ex. Your Arcadia ID).

Electronic copies of full-text articles will be sent through your Tipasa patron portal where they can be accessed and downloaded.

Any request for materials already owned by the library will be denied. If you are having issues accessing our physical or subscribed online resources, please contact a librarian for assistance. 

Overdue or Lost ILL Materials

Requesters are responsible for paying any replacement fees that accumulate from overdue or lost materials. Once an invoice has been issued by a lending library, the patron has three days to return the material before the fees are charged to their Arcadia account. 

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The Interlibrary Loan staff works hard to keep requests moving at a steady pace. However, it is important to know that ILL also requires the cooperation of the lending libraries as well. We ask for your patience in the process and if you do not receive any communication regarding the requested materials within two weeks, please contact the ILL department at ill_mailbox@arcadia.edu