Contacting Arcadia University Public Safety Department
- Emergency Line: 215-572-2999
- Non-Emergency Line: 215-572-2800
- Administrative Line: 215-572-2801
- Public Safety Mobile Phone: 215-290-9700
(hearing impaired and power failures) - Email: public-safety@arcadia.edu
- Location: Dilworth Hall, 1st floor
Please note: When placing a wireless 9-1-1 call in the vicinity of Arcadia University, the call will go directly to the Cheltenham Township Police. With the exception of confidential reporting, Cheltenham Township Police will then contact Arcadia University’s Public Safety Command Center ensuring you receive the assistance you need.
When placing a wireless 9-1-1 call in the vicinity of Arcadia University Christiana, DE campus, the call will go directly to the Delaware State Police. With the exception of confidential reporting, Delaware State Police may update Arcadia University’s Public Safety Command Center as needed.
Reporting to Arcadia University Public Safety
When reporting a crime, an emergency, or suspicious activity to the Arcadia University Public Safety Department, the Communications Officer may ask a series of questions to gather essential information about the nature of the incident. These questions help determine the appropriate response and ensure that responding officers have the necessary details to handle the situation effectively. Some common questions that a Communications Officer may ask during an incident report include:
- Your name and contact information for the incident report
- Nature of incident you are reporting
- Location of the incident you are reporting
- Description of suspects or vehicles
- If there are any noticeable injuries
- If weapons or dangerous items are involved
- Any additional details or information that could be helpful
- Status of the Incident. Is the situation ongoing or if it has already been concluded?
Reporting to other Arcadia University Officials
While the University prefers that community members promptly report all crimes and other emergencies directly to the Arcadia University Public Safety Department, we also recognize that some may prefer to report to other University offices. All members of the Arcadia University campus community may also report incidents to any Campus Security Authority or Mandated Reporter as well.
- Title IX/OECR – oecr@arcadia.edu, Office of Equity and Civil Rights
- Campus Conduct Hotline – 1-866-943-5787, Overview
- AU Concerns – Form, AU CARE Team
- Human Resources – humanresources@arcadia.edu, Human Resources Department