The Facilities Management and Capital Planning (FM&CP) team maintains the Arcadia Glenside campus, home to over 4,000 students in addition to our faculty and staff members. Available seven days a week, 365 days a year, the FM&CP crew shows exemplary attention to detail in maintaining, supporting, and constructing all of Arcadia’s facilities in order to meet the expectations of the faculty, staff, and students.
For routine maintenance, repairs, and heating and air conditioning needs, please submit a request below. For emergency repairs, do not use SchoolDude. Please use the following procedures:
- Call 215-572-2992 (or x2992) for emergencies between 8 a.m. and 4 p.m.
- After 4 p.m., call Public Safety 215-572-2900 (or x2900).
How to Submit a Request
All students have access to the Asset Essentials Work Order System which you can access through PortalGuard. Residential students can submit their work order forms by registering as a new user in the system.
Faculty, staff and commuter students are also invited to use the system to submit work order forms for any repairs needed around campus.
To register as a new user:
- Sign into PortalGuard on your desktop browser. Select the Brightly Asset Essentials tile. With SSO capability, you do not need a separate username or password for Asset Essentials. OR
- Download the Asset Essentials app from your mobile device’s app store. Enter arcadia as the client ID. Verify your credentials through SSO.
To submit a work order:
- Identify Location of Issue – Location (building), Area, Room Number (specific room/area). Location is a drop-down menu, whereas Area/Room Number is an open-entry field.
- Select Problem Type – This is a simple matter of clicking the icon that best describes the issue you would like addressed. If you are uncertain of what category an issue would fall under, please use the “miscellaneous” category.
- Describe Your Request – Here is an open-entry box. Please type the request into this box, including any and all details necessary for our staff to resolve the issue.
- Optional: You can add photo files to a request to better help us assess the problem.
- Press the SUBMIT button at the top of the page. You will receive an email with confirmation for your request.
