Counseling sessions are confidential- this means that no one can learn what happened in the session without the student's permission. In the rare instance where an individual may present a threat to harm themselves or others, counseling information may be divulged without the individual’s permission and then only to the extent necessary to protect the individual or other persons being threatened.
Is it part of my academic record?
No, it is not. Counseling Services holds these documents separately. The other members of campus cannot access them.
What can I expect when I come to see a counselor?
In your meeting with a counselor, you can expect the counselor to listen to your concerns, to help you expand your understanding of your concerns, and to assist you in identifying steps you can take to address these concerns. You can expect the counselor to take your concerns seriously and to be willing to discuss anything you want to discuss. While counselors may have different styles and approaches, each will want to work cooperatively with you to address the concerns you present.
What is the cost of the services?
There is no additional fee for undergraduate students and graduate students enrolled full time at Arcadia. Students are entitled to 16 sessions per academic year.
Part-time undergraduate and graduate students are eligible for two free visits. Any additional sessions are available at a cost of $30 per session.
How will counseling help me academically?
Students report that counseling improves their ability to concentrate on their academic work. Counseling can also improve self-confidence and communication skills, both of which can have a positive impact on academic performance.
How will counseling help me personally?
Students report being better able to think clearly, to use new problem-solving skills, to see new alternatives and perspectives, and to handle personal concerns more effectively.
What are the qualifications of Counseling Services Staff?
Go to Our Staff page to learn about our individual counselors.
Heinz Hall, Ground Floor
For a Mental Health Emergency During Office Hours 8:30 a.m. to 5 p.m., Monday through Friday 215-572-2967 (Counseling Services) or 215-572-2999 (Public Safety)
For All Emergencies After Office Hours and Weekends Contact Public Safety at 215-572-2999 (x2999 from campus phone)
For a Medical Emergency 8:30 a.m. to 4:30 p.m., Monday through Friday Contact Student Health Services at 215-572-2966