Emergency Notification System FAQs

About SendWordNow

Am I required to sign up?

No. You are automatically enrolled in the system. You may opt-out.

Why should I sign up?

This system is used for campus emergency announcements, including weather-related closings or delays. Text, voicemail and Arcadia e-mail messages are sent simultaneously to all recipients enrolled in the system.

Who can sign up?

This emergency notification system is for Arcadia students, faculty, staff and on-campus contractors. The registration page can be accessed by going to contactinfo.arcadia.edu.

What are the benefits of text messaging?

It’s fast (delivery within seconds of an announcement), accurate and easy to use. Text, voicemail and Arcadia e-mail messages are sent simultaneously to all recipients enrolled in the system.

Can I just get emails?

Yes. Your Arcadia email address is automatically part of the system. You may enter up to two additional email addresses.

When will the system be used?

This system is used for campus emergency announcements, including weather-related closings or delays. Messages sent in the event of a life-threatening emergency will be designed to convey actions you should take to protect yourself.

How many phone numbers can I enter?

Two. Add or update your information at any time by going to contactinfo.arcadia.edu.

How many e-mail addresses can I register?

Two. Remember that your Arcadia e-mail address is already part of the system, so only register non-Arcadia e-mail addresses. Add or update your information at any time by going to contactinfo.arcadia.edu.

What is SendWordNow?

Arcadia has selected SendWordNow as the vendor for our emergency notification system. 

Can I change my phone numbers and emails or opt-out after I register?

Yes. Add or update your information at any time by going to contactinfo.arcadia.edu.

Will I receive unsolicited messages ("SPAM") on my mobile phone or email account?

NO.

Is my phone set up for text messaging?

If you’re not sure, check with your carrier. Your mobile phone plan will need to accept text messages to work properly.

Will this cost me anything?

Maybe. Depending on your wireless carrier provider and the plan you have, you may be charged a nominal fee (like ten cents per message) to receive SMS text messages. Many people have unlimited text messaging plans, so there would be no additional charge.

Where is the registration page?

The registration page can be accessed by going to contactinfo.arcadia.edu.