Get Help Now
For a Mental Health Emergency During Office Hours
8 a.m. to 5 p.m., Monday through Thursday
9 a.m. to 4 p.m., Friday
215-572-2967 (Counseling Services) or 215-572-2999 (Public Safety)
For All Emergencies After Office Hours and Weekends
Contact Public Safety at 215-572-2999 (x2999 from campus phone)
For a Medical Emergency
8:30 a.m. to 4:30 p.m., Monday through Friday
Contact Student Health Services at 215-572-2966
For 24/7 Telehealth and Wellness
TimelyCare provides service care whenever and wherever you need it. Available to all full-time graduate and undergraduate students beginning Summer 2022, it significantly expands the medical and mental health coverage provided to Arcadia University students.
Access TimelyCare here or by downloading the TimelyCare app on your mobile phone.
Emergency Resources
We are committed to the fight against oppression and support efforts to dismantle systemic injustices. Only through an awareness of oneself as a cultural being can one hope to help and understand others. We stand strong in our commitment to lifelong learning that will assist in the examination of our own cultural identities, assumptions, beliefs, values and biases. As a team, we encourage each other in the process of self-exploration around issues of diversity. We strive to take a proactive approach in engaging in difficult dialogues through continually seeking training opportunities that lead to transformational and fundamental change. We aim to support the mental health and well-being of our students in order to foster a healthy campus community for all.
In the event of a mental health emergency (risk of harm to self and/or others), contact Public Safety (215-572-2999) or dial 911.
Counseling Service FAQs
What kinds of problems do students discuss with a counselor?
Any personal issue can be discussed in counseling. Typical concerns include:
- Academic adjustment issues, grades
- Relationships with family or friends
- Stress issues
- Anxiety, depression, grief and anger
- Sexual and gender identity issues
- Difficulty with alcohol, other substances or food
- Sexual, physical, and emotional abuse
- Traumatic experiences
- Personal crises
If you’re not sure what you’re struggling with, take a self evaluation test.
Is counseling confidential?
Counseling sessions are confidential- this means that no one can learn what happened in the session without the student's permission. In the rare instance where an individual may present a threat to harm themselves or others, counseling information may be divulged without the individual’s permission and then only to the extent necessary to protect the individual or other persons being threatened.
Is it part of my academic record?
No, it is not. Counseling Services holds these documents separately. The other members of campus cannot access them.
What can I expect when I come to see a counselor?
In your meeting with a counselor, you can expect the counselor to listen to your concerns, to help you expand your understanding of your concerns, and to assist you in identifying steps you can take to address these concerns. You can expect the counselor to take your concerns seriously and to be willing to discuss anything you want to discuss. While counselors may have different styles and approaches, each will want to work cooperatively with you to address the concerns you present.
What is the cost of the services?
Full-time Students
There is no additional fee for undergraduate students and graduate students enrolled full time at Arcadia. Students are entitled to 16 sessions per academic year.
Part-time Students
Part-time undergraduate and graduate students are eligible for two free visits. Any additional sessions are available at a cost of $30 per session.
How will counseling help me academically?
Students report that counseling improves their ability to concentrate on their academic work. Counseling can also improve self-confidence and communication skills, both of which can have a positive impact on academic performance.
