Student Health Services FAQs

Quick Answers to Common Questions

What health services does Arcadia provide?

  • Acute Care:Flu, Allergies, Sprain and Strains
  • Men and Women's Reproductive Health: Birth Control, HIV, STI Screening 
  • Labwork 
  • Physical Exams
  • Immunizations: Meningitis, PPD, TdsP, etc.
  • Prescription Refill
  • Certified Travel Clinic: Vaccines and Propphylactic Medications

Where is the Health Center located?

Student Health Services is located in the Ground floor of Heinz Hall.

What are Student Health Services hours?

  • Monday: 8:30a - 7:00p
  • Tuesday: 8:30a - 4:30p
  • Wednesday: 8:30a - 4:30p
  • Thursday: 8:30a - 7:00p
  • Friday: 8:30a - 4:00p

Closed daily from 11:45 a.m. to 12:30 p.m.

How do I make an appointment?

All appointments must be scheduled in advance. Walk-ins no longer accepted. Call 215-572-2966 or use the Patient Portal to schedule. When selecting your appointment, please be sure to complete all required information including forms and insurance information.

How can I contact SHS?

  • 215-572-2966 office
  • 215-881-8787 fax
  • (for questions; not appointment scheduling or emergencies)

How much do services cost and how can I pay?

The care provided by the nurse practitioner or physician during regular office hours in Student Health Services (SHS) is free of visit or copay fees for full-time undergraduate and graduate students who meet the health requirements (proof of health insurance, completed health history form, and mandatory immunizations). Examples of some services for which fees will be charged include: Allergy Injections, Immunizations, Prescription Medications, Laboratory Testing, Physical Exams, Annual Gynecological Exams, and Work Physicals.

Fees must be paid at time of service by cash, check, or student ID charge. Credit card payments are not accepted. A receipt is provided for all transactions. 

What are the insurance requirements for students?

All full-time undergraduate and graduate students are required to provide verification of health insurance coverage. This verification must be renewed annually. Student Health Services has information for affordable insurance if the student is not already covered under another plan, or if additional insurance is desired.

Who provides services to the students?

Student Health Services is staffed by Certified Registered Nurse Practitioners (CRNP’s). There are MD’s available on a limited basis from Chestnut Hill Health System. The physicians are certified in Family Practice.

How confidential are the services? Will my parents know why I am billed?

All services provided by Student Health Services are strictly confidential. Information is not released to parents without written permission, unless the student is in critical condition or there is a threat to self or others.