Dining Services FAQs

How Many Meals a Day can I use?

Depending upon your meal plan, you can use up to four meals a day, one each meal period. A meal period consists of one meal in The Chat for Breakfast 7:30–10:30 a.m Monday through Friday; one in the Dining Hall or The Chat for lunch 11 a.m.–4 p.m Monday through Friday; one meal in the Dining Hall or The Chat for Dinner 4–7 p.m. Monday through Friday and one meal in The Chat from 7–10 p.m. Monday through Sunday PLUS one meal in the Dining Hall for Brunch 10:30 a.m–2 p.m. Saturday and Sunday; and one meal in the Dining Hall or The Chat for Dinner 4–7 p.m  Saturday and Sunday. Metz offers new meal combos for meal exchange in The Chat.

Do I have points with my meal plan?

All meal plans have points except the 19 meal plan.  The 14 meals a week plan comes with 75 points.  The 10 meals a week and the 100 Block plans each have 50 points included with the plan. The 10 meals a week and 50 Block plans each have 250 points included with the plan. These points can be used to purchase a guest meal in the Dining Hall or to use for purchases in The Chat or Easton Hall Café.  Additional points can be purchased at the Dining Services Office in the Dining Hall.

Can I bring a guest with me to the Dining Hall?

Yes, you may bring a guest to the Dining Hall. You can purchase a meal for your guest using meal plan points, cash, credit or debit cards.

Can I really eat as much as I want in the Dining Hall?

The Dining Hall is an all you care to eat location. You may return to any of the stations for more food during a meal period as many times as you want for refills as long as you’re eating your meal in the Dining Hall.  This does not apply to the ReNew takeout option (see below).

Am I allowed to take out?

Metz Culinary Management introduces the ReNew program for take-out.  You may get a take-out meal if you do not choose to eat your meal in the Dining Hall.  Eco-friendly takeout containers can be purchased at the Dining Hall and Chat for $5.00 and must be used for takeout service.  If you choose to use a container to take your meal out of the Dining Hall, you must exit the Dining Hall once you have filled your container.  Used containers can be left in the Dining Hall for cleaning and sanitizing.  If you leave a container to be cleaned, you'll receive a clean container to use for your meal or a token to pick up a clean container at the next meal period.

What is Meal Exchange?

A meal exchange is basically a meal swap.  It is considered a meal and consists of an entrée, side, dessert and beverage. Meal exchange is located in The Chat.  Only one meal exchange can be used for each meal period. Metz offers special meal combos for meal exchange. Please check the menu signage in the Chat for available offerings. 

What do I do if I have a food allergy or other dietary restriction?

If you have a food allergy or dietary restriction to any type of food, please stop by the Dining Hall office and talk with our general manager. The general manager or executive chef can review menus with you to determine and find options if you are unable to eat any of the prepared dishes served in any of the dining services locations on campus.  Prepared foods are also labeled to easily identify potential allergens including gluten. Menu signage is similarly labeled.  If you have a specific allergy please do not hesitate to ask for a manager, supervisor or chef so we can confirm any allergens that may not be listed.  Gluten-free items are available.  

How is Dining Services supporting Arcadia University’s efforts to go Green?

Metz Culinary Management pledges to do our part to be environmental stewards of our resources. In addition to the Metz ReNew program using eco-friendly containers for takeout, the Metz sustainability brochure shares more information about their support of "green" initiatives.

Who do I contact if I have a question or comment about dining options?

Please feel free to contact the management team at any time with questions, comments or suggestions. Our office is located in the Dining Hall behind the register. You can also call the Dining Services office at 215-572-2096 or e-mail any of the managers: