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Coronavirus Frequently Asked Questions


What is the status of Arcadia's Fall 2020 Semester?

After careful consideration, Arcadia has decided to move all courses this fall semester entirely online and suspend on-campus housing for our students for the fall semester. We will be offering some in-person experiences for a few graduate programs (primarily in our College of Health Sciences). Learn more here.

What if I need technical support to complete my coursework online?

The Information Technology website is updated regularly with guidelines and resources to help provide students, faculty, and staff with the best online learning experience possible. Visit their website to see vendor offerings of resources such as free wifi, software, etc. For technical issues, students can contact for additional needs.

How can I access various registration and academic forms?

Registrar forms are available online, If a form you need immediately is not electronically submittable, please email appropriate information to

Tuition and Fees

Is there a change in tuition and fees for the academic year?

Our entire campus community has been mobilized to provide high-quality student experiences and programs this coming academic year, regardless of the mode of delivery. Therefore, tuition and fees will remain the same for 2020-21, as academic credit, learning, and a wide range of non-academic services will be provided. We will review financial aid packages in light of the economic impact COVID-19 might be having on students and their families. Arcadia University works hard to meet the economic needs of its students through financial aid, and we remain committed to providing access and opportunity.

Campus Life 

Will there be refunds of fall semester room and board fees for undergraduate students?  

The University will process a credit for housing and meal plan fees. These credits will apply automatically to student accounts; any remaining credit will carry forward to the next academic semester, Spring 2021. For students who are graduating or transferring, these refunds will be processed automatically. Continuing students seeking a refund rather than a credit, or resident students with any financial concerns, should contact One-Stop Shop (215-517- 2339,  

What's the status of Arcadia Athletics?

All Athletics facilities remain closed until further notice. When it is safe to resume on-campus operations, Athletics will inform the University community on its plans for reopening. 


How will the Governor Wolf's plans to mitigate risk for Pennsylvania residents affect me?

On July 15, 2020, Governor Tom Wolf and Sec. of Health Dr. Rachel Levine signed new orders for targeted mitigation efforts in response to the recent rise in COVID cases, primarily in southwest Pennsylvania, but also in other counties in the state, influencing the decision for statewide mitigation efforts for telework.

The University has extended alternative work arrangements to minimize the number of employees on campus. We will continue to provide updates as we receive guidance from state, county, and local officials.

  • Supervisors have provided additional information regarding longer-term alternative work assignments. Plans should be based on guidelines previously shared by HR, and should also embrace our University’s lived values. All of those in a supervisory position should engage their direct reports in daily check-ins and update departmental and unit continuity plans. 
  • Employees can submit any questions to the Office of Human Resources through this online form

Study Abroad

What programs are available from Arcadia Abroad for Fall 2020?

In addition to our full offering of program choices for Spring 2021 and beyond, program choices specifically for Fall 2020 are: 

Virtual Europe Internships: Virtual internship placements in Athens, Edinburgh, London, Dublin, or Rome, paired with a four-credit internship course to add to your fall plans, will help you gain professional experience in a global setting. 

Intern Philly:  Arcadia Abroad’s dynamic new domestic program will help you kickstart your professional life through internships that prepare you for your future career. For Fall 2020 you can choose to do your placement online or on-site in Philadelphia, completing the internship placement and course for four credits.    

Arcadia Abroad is offering a select number of direct enrollment partner programs in the United Kingdom for Fall 2020, as well as Arcadia in London, our flagship program based in the heart of London. Students enrolled in these programs can access additional details through their Application Portal.

For more information on these opportunities, contact Scott Terry and/or Ashley Knueppel in the Arcadia Office of Study Away.

We plan to offer all of our semester and summer programs again in 2021.

In the event of any additional program changes, we will notify students and advisors with specific information.

For more information, please visit our Fall 2020 FAQs.

If I defer my Fall 2020 application to a future semester (i.e. Summer 2021), what happens to my program deposit?

If you have already paid your deposit and choose to defer your application to a future term, your deposit will be applied to that term.

If you decide to withdraw your deferred application by the following deadlines, Arcadia will refund your deposit (this only applies to deferred applications from canceled programs for Summer or Fall 2020).

  • September 1, 2020 for Spring 2021 Northern Hemisphere programs
  • November 1, 2020 for Spring 2021 Southern Hemisphere programs
  • February 1, 2021 for Summer 2021 programs
If my Fall 2020 program is canceled and I paid my deposit, will I get a refund?

If your program has been suspended or canceled on or before your program start date, and you have confirmed your participation:

  • You can choose to participate in another program in a different location or defer your program to a different term, same location. Your scholarships or grants will move with you.
  • If you decide not to change to another program and would prefer not to study abroad with us, your program fee, including your deposit, is fully refundable as outlined in our refund and withdrawal policies.

Prevention and Self-Care

What are the signs and symptoms of COVID-19?

The common symptoms of COVID-19—which typically appear 2-14 days after exposure—are fever, cough, and shortness of breath. The majority of cases are mild. According to the World Health Organization (WHO), about 80% of individuals infected with COVID-19 recover without needing any special treatment.

Individuals under 40 have been the least affected by the disease. Older people, especially those with chronic health conditions, are at higher risk of developing serious illnesses. More severe cases can cause pneumonia and even death.

The virus is thought to spread mainly from person-to-person through close contact and through respiratory droplets when an infected person coughs or sneezes. It may also spread by touching a surface or object that has the virus on it if you touch your own face, nose, or eyes after exposure.

What can I do to prevent COVID-19?

Practicing healthy hygiene habits is the best way to prevent the spread of illness while traveling, at home, and in school:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth, especially with unwashed hands.
  • Avoid close contact with people who are sick or coughing.
  • When you cough or sneeze, cover your mouth and nose with a tissue, then throw the tissue in the trash. Clean and disinfect “high touch” surfaces and objects every day.
  • Carefully consider the risks associated with personal travel and the potential for spreading the virus.
  • Do not attempt to travel if you have a fever or are ill. Be prepared to alter plans on short notice. If you choose to proceed with personal travel, submit your plans to Arcadia.

The CDC does not recommend that people who are well wear a face mask to protect themselves from COVID-19. Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.

Are there testing locations near Arcadia? 

These drive-through testing locations are available to the community:

  • Temple University’s Ambler Campus in Upper Dublin Township, by appointment only.
  • Jefferson Health - Abington: 1200 Old York Rd, Abington, PA 1900, from 8 a.m. to 5 p.m. daily.
  • Einstein Health Network - please call your primary care physician if symptomatic.
  • Rite Aid - 7401 Ogontz Ave, Philadelphia, PA 19138, from 9 a.m. to 5 p.m. daily. 

According to Montgomery County, only individuals meeting one or more of the following four criteria are eligible for testing:

  • A fever at or above 100.4 degrees Fahrenheit AND respiratory symptoms such as cough or shortness of breath; or
  • A temperature at or above 99.6 degrees Fahrenheit AND 65 years of age or older; or
  • A first responder (law enforcement, fire, EMS, or dispatcher) AND concern for exposure to a patient with suspected COVID-19 OR respiratory symptoms; or
  • Health care workers providing direct patient care AND testing not available through employer AND concern for exposure to a patient with suspected COVID-19 OR respiratory symptoms.
  • The site is open 10 a.m. to 6 p.m., by appointment only, as testing supplies allow. 

Visit for more details, or check official Montgomery County government social media accounts. Individuals without access to the internet or who do not have an email address can call 610-631-3000 to register for a testing appointment.  

Contact Information

Who should I contact if I have questions?
  • If you are planning to study abroad: Scott Terry, director of Study Away (215-572-2092).
  • If you have questions about Preview: Jan Finn, associate dean of International Programs (267-620-4112).
  • If you are an international student: Chelsea Herskovitz, assistant director of International Student Services (, 267-620-4843, or 215-572-2867 for the Office's main desk).
  • If you are currently abroad at an Arcadia Center: Hannah Leidich, assistant director of Health, Safety, and Security for the College of Global Studies (
  • If you are a member of the media: Dan DiPrinzio, director of Communications (215-439-3338).
  • If you are a student who just returned from an overseas journey or are not feeling well: read the Student Health Services webpage and call SHS Director Theresa Smith (215-572-2966).
  • If you have questions about housing: email
  • If you are a member of the University community and need a place to direct your question, please contact Public Safety at 215-572-2800 or 215-572-2999 (emergency) for more information.