Student Handbook

Missing Student Protocol

Revised August 24, 2021

Arcadia University requests that every student annually provide, on a voluntary basis, emergency contact information in the event that you are reported missing. This emergency contact information may be the same as or distinct from the contact information you provide in the event of a medical emergency. If you have reason to believe that an Arcadia University student living in University housing is missing from campus, please immediately contact a staff member in one of the following offices: 

Public Safety: Emergency # 215-572-2999, Non Emergency # 215-572-2800 (24 hours a day, 7 days a week) 
Student Affairs: 215-572-2933 (8:30 a.m. – 5:30 p.m., Monday – Friday)

Members of Public Safety and Student Affairs will investigate all reports of missing students they receive. In order to develop a thorough investigation plan, staff may utilize the following possible investigation steps including, but not limited to: use of phone, e-mail, text and social media to attempt to reach the student; contact known friends, roommates, faculty, campus employers and others who may have had contact with the student in previous days; explore and verify any use of student ID card activities to enter buildings or make purchases on campus; and consult with other campus authorities who may know the student or specific circumstances or events pertinent to the student and the possible disappearance. In addition to registering a general emergency contact, students residing in on-campus housing have the option to identify confidentially an individual to be contacted in the event the student is determined to be missing for more than twenty-four (24) hours. If a student has identified such an individual, the University will notify that individual no later than 24 hours after the student is determined to be missing. If the investigation determines that the student’s whereabouts have been unknown for 24 hours, the University will: 

  • Notify the individual identified as your missing person contact 
  • Notify a parent or guardian and the appropriate law enforcement agency 
  • If a student is under age of 18 and not emancipated, the institution must notify a custodial parent or guardian within 24 hours of the determination that the student is missing. This is in addition to notifying any additional contact person designated by the student.
  • A University Official will contact the local law enforcement agency within 24 hours of the determination that a student is still missing once all resources are utilized to find the student and the emergency contact on file is attempted to be contacted. If you wish to provide the University with contact information in the event you are reported missing, please access the Emergency Contact Form on MyArcadia.