Residence and Commuter Life Policies and Procedures

Our residence halls house more than 1,200 students in a variety of community styles. Community housing opportunities include Grey Towers Castle, Kistler, Thomas, Dilworth, Heinz, and Knight Halls, and Oak Summit Apartments. 

Thomas Hall, named in honor of Dr. and Mrs. Morgan Thomas, was built in 1956. Three other residence halls were completed in 1962: Kistler Hall, Heinz Hall, and Dilworth Hall, named in honor of Dr. and Mrs. Raymon M. Kistler, Mrs. Vira L. Heinz, and Mr. and Mrs. Walter H. Dilworth, respectively. Knight Hall opened in January 1997 and the University began housing students in apartment-style housing in September 2001.

Traditional first-year students are housed on the central region of campus in close proximity to academic buildings, the University Commons, and Dining Hall Complex. Returning and transfer students traditionally reside in Oak Summit Apartments, Knight Hall (suite-style), and Thomas Hall. Our office will work with transfer students to identify housing for which they are eligible and best meets their needs.

Our community spaces provide gender-neutral and single-gender housing. Students have the opportunity to communicate in which style they feel most comfortable living, and will be placed based on eligibility and availability. Gender-neutral housing provides two or more students the opportunity to share a University housing assignment regardless of biological sex, gender identify, or gender expression. All residents share a communal bathroom that is primarily designated toward a single gender. 

All residential students are issued a room key upon check-in to University housing. In addition, your Knight Card activates the front door of the building in which you live. Students are encouraged to keep their ID and keys with them at all times.

Lost keys pose a significant safety issue. As a result, if a student loses a key or Knight Card during the year, a lock change must occur and a replacement Knight Card issued. There are fees associated with a lock change that range from $85 to $180. Students who are missing keys are expected to notify their RA or Campus Life Coordinator. Missing or improperly working Knight Cards can be addressed by contacting Knight Card Services at KnightCardServices@arcadia.edu. Duplication or misuse of any University key is strictly prohibited. Residents must not lend their keys to another person; this includes room keys or Knight Cards. Students will be documented for violations associated with misuse of keys or Knight Cards. 

Upon vacating the room (due to an assignment change or at closing) you are required to follow proper check-out procedures designated by Housing to return your key. If you fail to do so, you will be fined a $75 improper check-out fee in addition to the appropriate lock-change fee.

Laundry rooms are located on the ground floor of Heinz, Dilworth and Kistler Halls, Grey Towers Castle, and on each residential floor of Knight Hall. Oak Summit apartments are equipped with a washer and dryer in each apartment. There is no additional charge to use washers and dryers; these costs are included in tuition and fees. If a machine is broken, contact Caldwell & Gregory. The contact information is posted in each laundry room.  Due to the limited number of laundry machines in each residence hall, only resident students may use these facilities. 

Caldwell & Gregory has instructional videos on how to use the washing and drying machines and what items are not permitted in the machines. Before you do your laundry, separate the clothes by color, empty pockets, and make sure not to wash shoes, comforters, pillows, or bathmats. Do not overload the machines and stop loading the machines when half-full. For more information, visit the instructional videos at laundrypalooza.com. 

Students are not permitted to paint residential rooms, suites or apartments. The University Facilities Management Department operates on a rotating schedule that allows for all residential areas to be painted on a regular basis. Unauthorized painting of residential areas will  result in charges for repainting the area; student conduct fines may be incurred.

RHC is composed of elected student representatives from each residence hall or apartment complex. They take an active role in advancing the welfare of the students living in University housing. RHC provides social and educational programs for residents and assists in formulating housing procedures, regulations, and proposing upgrades to community spaces.

Undergraduate Housing has a two-year, live-on requirement. All incoming, full-time, undergraduate students are required to live on campus for the first two years of their college experience. There are a few exceptions to the live-on requirement which include transfer students, students above the age of 23, and students who are married.

Housing is guaranteed to all full-time undergraduate students that submit a housing deposit by the appropriate deadline and complete a housing application via the Housing Portal. First-year students may be assigned to the Castle, Traditional Residence Halls, or Knight Hall. Transfer students may be assigned to Knight Hall, or the Oak Summit Apartments.

Room selection for returning students takes place in the spring semester. Returning students who want to reside on campus for the following year must pay a deposit via Housing Portal. Students who pay by the Priority Deposit Deadline are assigned a housing selection time based upon full-time semesters enrolled, semesters in residence, and previous study abroad experience. This housing selection time designates when a student or group select their space via the Online Housing Portal. Students that deposit before the Participation Deadline are assigned a housing selection time at random. Students who deposit after the Participation Deadline are placed on a wait list and housed as spaces become available throughout the spring and summer. 

While an effort will be made to honor a student's preferences, the University reserves the exclusive right to assign rooms and alter room assignments with or without notice to the student and without consideration of the room type or room rate.  While an effort will be made to communicate room assignment changes to a student in a timely manner, the University reserves the exclusive right to fill any vacant space at any time, and to consolidate students in partially filled rooms/suites/apartments.

If you are experiencing a roommate conflict the first step is to discuss the situation with your roommate in order to come to a compromise together. Your RA may be able to help you and your roommate(s) resolve your differences through a mediation process if speaking with your roommate directly is a challenge. If, after this mediation, a room change seems desirable, you must speak with your Area Coordinator. The Area Coordinator may recommend a different way of managing the conflict or may recommend a room change to the Assistant Director of Residence and Commuter Life. The Assistant Director, in concert with the Housing Assistant, must authorize all changes. Please note that room changes are not possible until after the third week of each semester, and then only as space permits. Residents may not relocate to a new space until they have received written approval to do so from professional staff in Residence and Commuter Life.

The Campus Life staff communicates important information using campus e-mail and Resident Assistant floor meetings. It is the responsibility of the student to regularly check their campus mailbox and campus e-mail and attend all floor meetings. Failure to do so will not be an acceptable excuse for missing deadlines. 

All guests are expected to adhere to the University Housing Agreement and the Student Code of Conduct.

Guest Room Process and Locations

The guest rooms are located in Dilworth, Heinz and Kistler Halls.

• Use of the guest rooms is on a first-come, first-served basis.
• Each Arcadia University student may submit a request for two reservations per week.
• In accordance with our guest policy, Guest Rooms may not be utilized for more than two consecutive days in a seven-day period.
• No deposit is necessary. However, if the guest room key is not returned on time a $20 fee will be assessed to the host student’s account or, the commuter student using the guest room. If the guest room key is lost, the host student or commuter student using the guest room will be charged a fee for the lock change.
• The University provides no linens for guest rooms.
• When outside of the guest room, any guest of a resident student must be escorted by their host student at all times.

Requesting a Reservation

Any student wishing to reserve a guest room should complete the Guest Room Reservation Form which can be found on the RCL Canvas page. This form should be submitted a minimum of 48 hours in advance. Completing the form does not automatically generate a reservation. You will receive further information about space availability in regards to your reservation via e-mail from one of the Area Coordinators. To make a request less than 48 hours in advance, please visit the Residence Life Staff Offices in Kistler or Heinz Halls (across from the lobby) after 5:00pm and request the RA on Duty.

Obtaining the Guest Room Key

After 5:00pm on the day of your reservation, please go to the Area Office for your guest space. If your space is in Kistler or Dilworth Halls, the Area Office is located across from the Kistler lobby. If your space is in Heinz Hall, the Area Office is located across from the Heinz lobby.

Once you arrive, use the campus phone provided on the wall to dial the extension of the RA on duty for that area on that day. The RA on duty will have you complete all of your paperwork and will present you with the key to your space. They can also answer any questions about guest room policies and procedures.

Returning the Guest Room Key

The guest room key to the space you utilized should be returned to the Key Drop Box outside the Area Office where you obtained the key. You should return your key and remove all belongings from the space before 12:00 noon at the end of your reservation. Failure to return the key and associated ID (if applicable) may result in a charge to re-key the space.

You may choose to live off campus, but the University does not assume responsibility for these arrangements. Residence and Commuter Life maintains an off-campus housing list, updated periodically. The list contains information regarding private homes and apartments available in the area. The University assumes no responsibility regarding any facilities included in the listing.

The Director of Residence and Commuter Life is responsible for the planning, implementation and administration of the entire residence and commuter life program. This includes the selection and training of the professional and student staff, the development of residence hall policies and procedures, and the assignment of housing space to new students. Additionally, the Director and the members of their staff serve as hearing officers for policy violations that occur in the residence halls.

The Director of Residence and Commuter Life supervises the Assistant Director of Residence and Commuter Life and the Housing Assistant, while working closely with the Dean of Students on the planning, implementation and administration of the Residence and Commuter Life program.

The Assistant Director of Residence and Commuter Life supervises the Area Coordinators and assists students with general questions about residence and commuter life. They take a leadership role with the Campus Life Staff, including leading the recruitment, selection, and training of all Resident and Commuter Assistants

The Housing Assistant is the primary contact for all housing questions. Contact the Housing Assistant about meal plans, housing options and assignments, and off-campus housing options.

The Area Coordinators, or ACs, are responsible for the smooth functioning of the residence halls and apartment-style housing. Their work includes community development, mediation, discipline and coordinating the general operations of their particular area. The Area Coordinators supervise the Resident Assistant staff of the building and provide assistance in the planning and implementation of programs. Area Coordinators are on call for emergencies on a rotating basis for the entire campus.

The Resident Assistants, or RAs, are selected upper-class students who are trained paraprofessional staff members. Resident Assistants are assigned to a residence hall floor where they serve as mediators, an information resource, and support system for resident students. RAs also organize hall activities and act as student representatives in relaying information to and from the Residence and Commuter Life office.

The Commuter Assistants, or CAs, are undergraduate students who are selected for their interpersonal skills and their willingness to aid commuter students. Like the RAs, the CAs serve as resources and a support system for the commuter population. The CAs have posted office hours outside of the Commuter Lounge, located on the ground floor of Heinz Hall.

The Desk Receptionists are undergraduate students who play a vital role in maintaining security within each residence hall during peak traffic times. Desk Receptionists monitor and register guests coming in and out of the residence halls.

The Commuter Lounge Assistants are undergraduate students who play a vital role in maintaining security within the commuter lounge. CLAs monitor and register guests coming in and out of the Commuter Lounge, and offer an additional resource to Commuter Students.

We are a dedicated staff that works to create a safe, clean, inclusive environment that contributes to the academic success and personal development of a diverse student body. We accomplish this through a strong network of student and professional staff members who maximize learning moments and advocate for the specific needs of residential and commuter students.
To fulfill our mission and promote the vision of Student Affairs, we:

• Promote opportunities for residential and commuter students to connect to the campus community
• Guarantee housing to all undergraduates that desire to live on campus
• Provide a well-trained, supportive, accessible, and responsive professional and student staff
• Create social and educational programs that engage a diverse population
• Encourage appropriate decision making while holding students accountable for their actions
• Educate students about the University Civility Statement and challenge them to adhere to its standards
• Cultivate an affinity for Arcadia University

Community living provides a great deal of freedom based upon personal responsibility.  However, please know living on campus is also a privilege.  Certain regulations and policies do restrict behavior; however, a great deal of freedom based on personal responsibility is available. In any case, certain regulations are necessary to protect your health, safety and comfort. Others are imposed by fire laws or health regulations or are based on common sense and courtesy.

The primary purpose of the following general provisions for student occupancy is to safeguard the rights of all residents and to prevent any abridgement of those rights by the careless or malicious acts of others.

The University follows the laws of Pennsylvania. Consistent with Pennsylvania State Law, Arcadia University:

• permits the responsible and low-risk use of alcohol by students who are 21 years old or older;
• does not permit individuals under 21 to use alcohol;
• does not permit the use of illegal drugs*

* As applied throughout this document, “illegal drugs” are controlled substances as defined by federal, state and local laws. Only those drugs which are properly prescribed, in the original container, for the person prescribed, and used in the manner prescribed are permitted.

For the protection of all residents of each building and their personal property, you are expected to cooperate with the security program. The following are security regulations enforced by Public Safety and Residence & Commuter Life. It is our expectation that all residential students follow these regulations:

1. Keep exit doors closed and locked at all times.
2. Refrain from lending out or duplicating your key.
3. Do not give your Knight Card to anyone for building access.
4. Register guests with the Desk Receptionist and escort all guests at all times.
5. Show your Arcadia University Knight Card to the Desk Receptionist upon entry into a Residence Hall.
6. Keep your room door locked at all times (even while inside the room).

Each residence hall offers students spaces to gather, cook, or study. These spaces are referred to as common areas. Examples of common areas are lounges, hallways, and bathrooms. In apartment and suite-style residence halls, there are additional common areas like living rooms and bathrooms contained within an apartment or suite. Additionally, patios, balconies, enclosed breezeways, and courtyards in Oak Summit are considered common areas.

Amenities available in a given common area vary among residence halls. University-provided common area furniture and microwave ovens in lounges and common areas are for the use of all residents. Furniture may not be taken into your room. There is a $100 fine for private use of common area furniture. When direct responsibility cannot be determined for damage to common areas, lounges, hallways, bathrooms, etc., the cost of the repair and replacement of damaged items is shared on a prorated basis by all students living in and using these areas.

Tampering with fire-fighting equipment or alarm systems is considered a serious offense. Offenses such as the reckless discharging of a fire extinguisher or not vacating the building when the alarm sounds, even though an offender may have playful rather than malicious motives, will not be tolerated and will result in disciplinary action and fines.

To ensure the safety and protection of the entire University community, the following precautions and standards must be observed:

1. Candles, incense, and candle warmers/wax melters are prohibited in students’ rooms.
2. Smoking is not permitted in any residence hall room or public area within University housing.
3. Fire doors are doors that close automatically within the residence halls (including suite doors of Knight Hall and hallway doors in Oak Summit). These doors may not be propped open.
4. Materials may not be placed over exit signs, fire doors, or any electrical light fixture, including those in student rooms.
5. Displays and/or decorations of paper, dried vegetation, corrugated cardboard, or light plastics are prohibited.
6. Stairwell and exit lights must be on at all times.
7. Decorations for various holidays must meet the standards of safety published by Residence & Commuter Life.
8. When the fire alarm sounds, EVERYONE must evacuate the building. Residence & Commuter Life and Public Safety coordinate fire drills each semester. Fire alarm boxes are located on each corridor.

All residence halls are equipped with a fire alarm system. Fire Drills are conducted to practice Emergency Preparedness such as escape routes & evacuation plans. Announced and unannounced Fire Drills are conducted various times throughout the fall and spring semesters. This joint effort involves Residence Life, Public Safety, and Facilities Management departments.

Process:

1. Public Safety officers will activate the alarm.
2. Evacuation assistance and movement to designated assembly area by Public Safety;
3. Facilities and Public Safety representatives check for proper operation of alarm horns, exit and stairwell lights, fire doors and presence of fire extinguishers;
4. Public Safety Command Center will ensure that alarm relays are in working order;
5. Residence Life Coordinator and Public Safety selects random block of rooms to insure evacuation occurred; fire safety violations and other violations in plain view are documented;
6. Evacuation maintained until Public Safety, Residence Life and Facilities sounds "all clear";
7. Public Safety, Facilities and Residence Life Staff follow-up as required.

Emergency Evacuation Procedures 

Before a fire:

• Students should know the location and route for their first and second means of egress.
• Students should keep fire doors closed.
• Students should know the location of all fire extinguishers in their area. (Note: Do not attempt to extinguish a fire unless you have been trained or the fire is between you and the exit.)

Whether you sense a fire or the building fire alarm system is activated, put the evacuation procedures into action. Never Ignore A Fire Alarm! When a fire alarm sounds, you must evacuate the building. If you are not in the vicinity of your room when the alarm sounds, do not return to your room, but leave the building immediately. In the event of a fire alarm or if a student suspects a fire, you are to follow these steps before evacuating the building:

1. Activate the building alarm. (Pull the alarm on your way out of the building if the alarm horn is not already suspended.)
2. Call Public Safety at (215) 572-2999 and give as much information as possible. Your first action should be to grab your room keys and proceed to the nearest exit. Be sure to alert any other occupants in the room.
3. Close the door behind you and lock the door.
4. If the hallway is clear of smoke, walk to the nearest fire exit and evacuate the building.
   • Never use the elevators! Elevators will stop during a fire.
   • Follow the evacuation plan established for this building.
   • Do not re-enter this building until instructed by Public Safety and/or Fire Department.
   • Report to the gathering location for your building as designated by Residence & Commuter Life and Public Safety.  Upon instructions, report to your assigned Emergency Evacuation Location and await further instructions from Public Safety.  
   • Return to the building quietly when a University official gives permission.
   • Tampering with or misuse of fire safety equipment is illegal. Violators are subject to appropriate sanctions and prosecution.

Leave the firefighting to the professionals.

1. Feel the door from top to bottom-if it is hot, do not open. Keep calm. If trapped in a room, do the following if possible.
   • Place towels or clothing, preferably wet under the door to keep smoke out.
   • Clear the window of blinds, attract attention. If you have a phone available contact Public Safety at 2999 or 215-572-2999 and tell the dispatcher that you are trapped, give your name and room number.
   • Stay low; breathe fresh air near the ground.
   • Stay calm and await help.
2. If the door is cool, crouch low and open door slowly. Close door quickly if smoke or fire is present.
3. If it is clear, exit via nearest stairwell. Stay low if smoke conditions exist. Report to your designated evacuation area.
4. If you encounter heavy smoke in a stairwell, go back and use an alternate route.

All persons present in the residence hall are to evacuate the building whenever the alarm sounds. If you fail to participate in fire drills, you will be subject to disciplinary action, including but not limited to, a $100 fine. Students shall be subject to other disciplinary action for any violation of Fire Safety. Specific procedures to follow in case of fire are posted on public bulletin boards in each residence hall. Please make sure to take note of these regulations and familiarize yourself with the emergency exits in every building. 

Prevention and Educational Efforts

• Residents are told NOT to bring: hot plates, toaster ovens, space heaters, any appliance with open heating element, candles, incense and potpourri burners.
• All appliances and cords must be UL approved.
• The Department of Public Safety provides information and safety brochures for Campus Fire Safety.
• Floor plans, evacuation routes, evacuation assembly locations, drill procedures and fire safety policies are reviewed by RAs at floor meetings.
• Floor plans with exit locations are publicly posted on each floor of each residence hall.
• The University celebrates Fire Prevention Week to promote Campus Fire Safety
• Hands on fire extinguish training is offered each semester where employees and students are offered an opportunity to extinguish a fire.

Equipment

• Comprehensive alarm system installed in every building.
• Facilities Management checks and tests fire alarm systems, smoke detectors, sprinkler systems and fire extinguishers.
• Buildings are zoned with smoke detectors that sound alarm for smoke or fumes.
• Alarms sound within the building and at the Public Safety department headquarters which are monitored 24 hours a day, 7 days a week.
• Annunciator panel within the buildings identify the locations of tripped detector or pull box.
• Strobe light at top of each building alerts fire department to correct building.
• Sprinklers are an important part of the fire protection system. All residential living areas are equipped with sprinkler systems in student rooms and common areas.
• All Arcadia residence halls are equipped with fast-acting smoke detectors that sound fire alarm when triggered.
• All hallways are equipped with fire extinguishers

Guests of resident students are welcome on campus providing they conduct themselves in the same manner expected of all Arcadia University students. It is the responsibility of the resident host or hostess to familiarize guests with the University's expectations and regulations.
Resident students are responsible for:

• the conduct of their visitors
• any charge that may result from their visitor’s stay on campus
• assuring that guests are properly registered at the main desk in the residence halls
• escorting their guests at all times
• assuring the housing of a guest does not infringe upon the rights of others, including residents of the floor, and particularly roommate(s).

In the event a resident hosts a guest, it is the responsibility of the resident to monitor their guest’s behavior. Staff reserves the right to ask guests to leave if the guest is disruptive to the community. The host student will be held disciplinarily responsible for his/her guest’s behavior, including violations of the Code of Conduct.

Residents may not host more than three (3) guests at any one time in University housing. The University reserves the right to deny access to any guest if it is reasonably determined that such person has disturbed, or is likely to disturb or disrupt other students residing in campus housing. Guests may not utilize campus-housing facilities for more than two nights in any seven-day period without the permission of the appropriate Area Coordinator and other residents of the space.

Children under the age of 12 years old may visit University housing for up to three (3) hours. For overnight visits or longer visits, the appropriate Area Coordinator must be given advance notice and authorize access for the child. This includes identifying the person who is responsible for the child.

As the Guest Policy states, each resident of a room or apartment may host up to three guests at a time. For example, a three-person apartment in Oak Summit may host nine guests (for a total occupancy of 12 people if all residents are present). If you choose to host a gathering, you do not need to inform the Area Coordinator, but you must follow residence hall regulations and be considerate of the other residents living on the floor. Individuals who are not 21 years of age or older are not permitted to consume, possess, or transport alcohol on campus.

Gatherings must end by the beginning of Quiet Hours, but, with cause, gatherings may be ended prior to quiet hours by the University staff. No gatherings are permitted during final exam periods.

DISCLOSURE OF CRIMINAL CONVICTION

The Student must notify the Office of Residence and Commuter Life in writing if they have been convicted of a felony, (the term conviction will be interpreted broadly and will include pleas of no contest, deferred adjudications, withheld judgments and similar dispositions). The Student must provide the Office of Residence and Commuter Life a statement with a complete description of their actions and full details of the charges/conviction/sanctions against them. Failure to notify the Office of Residence and Commuter Life of a felony conviction, prior to University housing occupancy or immediately upon conviction of a felony during University housing occupancy may be grounds for denial of, or immediate removal from, University housing.  For new students it is the student's responsibility to inform the Office of Residence and Commuter Life, separately from the admissions application.  Once the Office of Residence and Commuter Life has been notified by a student that they have been convicted of a felony, the matter will be reviewed. The University shall at all times have the right to determine residency eligibility.

The University shall not be liable, either directly or indirectly, for any loss by theft of property belonging to you or your guests, or for any damage or destruction of such property by fire, water or any other cause. You are urged to ensure that you are covered under a homeowner’s insurance policy and to make arrangements for additional insurance coverage if necessary.

1. Attempt to locate your roommates.
2. Try to locate your RA.
3. Try to locate another RA in your area. Students should contact the RA on duty between 5:00 p.m. and 8:00 a.m. 
4. Contact Public Safety at 215-572-2900 between 8:00 a.m. and 5 p.m.

* RAs and Public Safety should only be contacted after you have exhausted other means.

Whatever other functions a university or residence hall may serve, its essential role is to provide an atmosphere conducive to study. The University requires that students demonstrate the mutual respect and consideration that neighbors or members of any community owe to one another. It is important to remember that a residence hall, by its very nature, breeds noise to a certain extent. No one expects residents to remain silent in their own “home” at Arcadia University. However, standards of common courtesy and respect for the rights of others are more essential here, perhaps, than anywhere else. Residents are asked to refrain from yelling out of windows and down hallways, blasting stereos or having loud gatherings in their rooms. The playing of sports or activities in the hallway that disturb others is not permitted.

Minimum Quiet Hours, established by the University, are 11 p.m. to 8 a.m. Sunday through Thursday; and 1 a.m. to 9 a.m. Friday and Saturday. There will be a 24-hour quiet period during the week preceding and throughout finals week. Quiet Hours means no loud talking in the hallways and lounges, and no sound to be heard outside your room during the entire time period. It is the responsibility of all residents to hold one another accountable for maintaining quiet hours.

In addition, although Quiet Hours have been established, it does not mean that you may ignore your neighbors’ rights during other hours, which are commonly referred to as courtesy hours.

While an effort will be made to comply with a resident’s personal preferences, the University reserves the exclusive right to make assignments and reassignments of a room. Change in room assignments may be made only with the written permission of the Assistant Director of Residence and Commuter Life, or his or her designee, and on recommendation of the appropriate Area Coordinator. If a resident permanently vacates his/her room during the academic year, the remaining resident(s) agrees to accept another roommate as assigned, or if required by Residence and Commuter Life, to transfer to another room.

Residents have the right to be secure in regard to their person and possessions. Residents’ right to privacy will be respected. However, the University’s responsibility to protect its buildings and property necessitates a right to enter your room. The University may conduct a search of your room in a residence hall for, among other things, the purpose of inspection or repair; and to ensure compliance with federal, state, local criminal law and University policies, where there is cause to believe that a violation has occurred or is taking place.

Note: Health and Safety Inspections will be conducted mid-way through the first semester, at the beginning of each holiday break, and before the termination of your period of occupancy.

Traditional residence hall rooms may not be occupied during vacation periods. Only students living in apartment-style housing may request an exception to this policy. The University reserves the right to assign students who need special permission to stay to other rooms during scheduled vacation periods.