Student Services and Facilities

Arcadia Exhibitions 

215-572-2131
Arcadia Exhibitions Website

Arcadia Exhibitions organizes programming for four distinct gallery spaces on campus throughout the calendar year. Its goal is to provide a broad-based community constituency with a stimulating roster of individual and thematic exhibitions of contemporary art ranging in scope and stature from the regional to the international. 

Public lectures, panel discussions, gallery tours, and receptions generate vital contexts for each exhibition while also serving as a forum to encourage dialogue among artists, educators, students, and the general public about contemporary art and its socio-cultural relevance. 

The Gallery Spaces

The Spruance Gallery, a 1,100-square-foot facility housed within an 1892 power station designed by Horace Trumbauer, is a nationally recognized venue for contemporary art in the greater Philadelphia area. Since 1985, this space has provided the region with a stimulating roster of individual and thematic exhibitions, which often travel to other venues and are occasionally accompanied by publications.

The Harrison and Rosedale Galleries host exhibitions that typically focus on the creative, intellectual and cross-disciplinary endeavors of the greater University community, including work by students, faculty, staff, and alumni, as well as with other academic institutions, both local and international. Located in the University Commons, these venues are home to such events as the Juried Student Biennial, the Alumni Spotlight Exhibition and the Pennsylvania State Education Association (PSEA) Juried Student Art Exhibition, which highlights the art of local high school students.

The Judith Taylor Gallery, located in the Landman Library, is a space dedicated to hosting exhibitions organized and created by students, either individually, in groups, or as part of a class. Any student currently enrolled in a university art course may sign out the space to present their own work, or to curate an exhibition of the work of others. For more information, contact exhibitions coordinator Matthew Borgen at 215-572-2629.

Additionally, students have the opportunity to become involved with Arcadia Exhibitions through Arcadia University’s work-study program as well as by enrolling in courses offered through the Department of Art and Design’s minor in Arts Entrepreneurship and Curatorial Studies. 

215-572-2629

Consisting of three exhibition spaces located in the University Commons and the Landman Library, the ARC Exhibition Program presents exhibitions focusing on the creative and intellectual endeavors of the greater University community, including work by students, faculty, staff, and alumni.

The Harrison and Rosedale Galleries focus on exhibitions that present cross-disciplinary efforts between the campus art community and other university departments, as well as with other academic institutions, both local and international.

The Judith Taylor Gallery in the Landman Library presents exhibitions generated by Arcadia students.

Activities sponsored by the ARC Exhibition Program include artist lectures, panel discussions, gallery talks, and live performances. For more information, call 215-572-2629.

Print Shop
Dining Complex, Ground Floor
215-572-2164

Student clubs and organizations should use the copy machine in the Office of Student Engagement in the Commons. Clubs and organizations requiring more than 100 copies of any material are requested to use the Print Shop on campus.

Two coin-operated copy machines are available on campus. A color copier is located in the basement of the library and an additional black and white copier is located on the second floor of the library. You must observe all copyright laws when making copies of any material.

Additionally, any copy or print requests can be hand delivered to the Mail & Print Shop next to the campus bookstore or emailed to mailandprint@arcadia.edu. Print services include: copying, printing, scanning, folding, binding, laminating, and large format printing.

Kuch Recreation and Athletic Center
215-572-2955

Opened in January of 1993, the Harry G. and Catherine M. Kuch Recreation and Athletic Center includes a gymnasium with seating for 1500, an indoor jogging track, a fitness center, a strength training room, an aerobics/dance studio, locker rooms, and a six-lane indoor pool. Hours are posted in the building and on the Athletics website. Students, faculty, and staff are required to present ID to access the Kuch Center and related athletic facilities.

Library Circulation Desk
215-572-2975
reference@arcadia.edu 
Library Website

Landman Library is the large, white, modern building on Haber Green opposite Grey Towers Castle. The library is home to five faculty librarians and a suite of services designed to support learning and research at Arcadia. The building contains several study rooms, a sprawling, light-filled study area on the second floor with a view of the campus and the Castle, two computer labs / classrooms, as well as the largest open-access computer space on campus with over 60 stations and access to printing.

Library Website

The Landman Library website is your springboard to our library catalog and our subscribed online resources. Also located here are our operating hours, access and circulation policies, contact information for our librarians, and subject and research guides to help you get you going. 

Library Resources

Landman offers on and off campus access to over 50 online databases and other resources, accessed using your Arcadia login information. These resources range from traditional article databases to online image collections. The library also holds access to over half a million ebooks, contains over 90,000 print books and other materials, and has over 40 print periodicals including daily copies of regional and national newspapers. 

Interlibrary Loan

If we don’t have it, someone does! Materials that are not held in the library collection can be obtained through Interlibrary Loan (ILL). This process allows us to obtain books and journal articles from other libraries. An ILL request form is available on our website. Items are usually received in three to five working days, at which time you will be notified via your Arcadia email account. Journal articles will be emailed to you. 

Library Faculty & Staff

Several faculty librarians are ready to assist you during any stage of the research process. Librarians are available for one-on-one research consultations by appointment, as well as walk-ins, or email. The library also has one technical services library assistant staff member who helps us manage acquisitions, cataloging, and interlibrary loan, along with a dedicated staff of student workers and graduate assistants. 

Hours 

Because our hours are adjusted based on the time of the semester, we recommend you check the library website. You must use your student ID to access the library after 5:00 pm and at any time on the weekends.  Please refer to the Library’s Access Policy for more information.

Open-Access Computers 

Over 20 computers are located throughout the library. Students can use the open-access computers to access their courses on Canvas, conduct research, catch up on news, check social media or email between classes, or print out assignments, articles or research papers.

Study Rooms

On the upper level of the library are six study rooms available for groups of current students. The rooms range in capacity from 6 to 8 and contain chairs, a table, a white board, and power outlets. Each room can be reserved for three hour blocks and up to two weeks in advance. 

Lower Level 

The lower level of the library houses the University Writing Center, the Judith Taylor Art Gallery - Arcadia's student art gallery, vending machines, and a large area with flexible seating for individual or collaborative work. Three classrooms and the University Archives are also located on the lower level. 

Circulation Policies: Checking Out, Returning and Everything in Between

Books are checked out for a four-week period, there are no limits. You must present your valid Arcadia University ID card when borrowing materials. Periodicals, microforms, reference books and certain reserve materials must be used in the library. The library’s online catalog is accessible from anywhere and is located on the landing page of the library website.

Overdue Library Materials 

Any library material that is overdue may be subject to fines, and students will be charged for any material that is lost or damaged. When the library is closed, books may be returned in the book depository to the left of the front doors. Note: If, by the end of any given semester, you have not returned borrowed materials or have not paid overdue fines, your grades or transcripts may be withheld by the Registrar’s Office.

University Archives & Special Collections

University Archives and Special Collections, which is available by appointment, is located on the lower level and houses historical documents related to the history of the university, as well as rare books and manuscripts, including the Fendley and Bates collections of historic children's literature.

Digital Repository

ScholarWorks@Arcadia is the University’s institutional repository, which collects, preserves, and provides open access to scholarship produced by Arcadia students and faculty, as well as university archival documents. Submission of undergraduate and graduate research papers and projects are welcome, and can be made by going to http://scholarworks.arcadia.edu/. ScholarWorks can accept projects in many different formats, including visual works. ScholarWorks is a great place to archive and share your work. Your work will be preserved, it will gain exposure beyond the Arcadia Community, and it will be discoverable in Google Scholar and other online databases. A faculty member must sponsor all student papers or projects for inclusion, so please discuss with your instructor or advisor before submitting.

Commuter Lounge
Heinz Hall, Ground Floor
Zach Cramer cramerz@arcadia.edu  

The Commuter Lounge is located on the garden level of Heinz Hall. Students are welcomed to hang out between classes, fix a quick meal, meet other commuter students, and attend an array of commuter focused events.

Services and Amenities

Within the Commuter Lounge, students will find the following amenities and resources:

• A kitchenette with a refrigerator, microwave, and sink
• A designated area for quiet study;
• Lockers for storage;
• A relaxing gathering and gaming space;
• Bulletin boards filled with useful campus information and resources;
• The Commuter Assistant Staff and Staff Office.

Hours of Operation

The Commuter Lounge is available to all commuter students. Students must use their Knight Card to access the lounge via a Heinz Hall entrance. A wheelchair accessible entrance is located in the rear of the building, facing Knight Hall and Taylor Hall.

Monday – Friday, 7:00 a.m. - 10 p.m.
Saturday and Sunday, Closed.

Commuter Life Locker Program

All commuter students are welcomed to reserve a locker within the Commuter Lounge for the academic year. To do so, complete the Locker Request Form. Lockers will be reserved on a first-come, first get basis. Once received, the Commuter Assistants will be in contact with you to assign you a locker number. Students are required to provide their own lock. Commuter Life is not responsible for damaged or stolen items stored in lockers. Students are encouraged to purchase property insurance in the event they become victims of theft. (link to renters and property insurance page). 

For more information about the lounge, e-mail the Area Coordinator, Zach Cramer cramerz@arcadia.edu. 

Campus Post Office
Dining Complex, Ground Floor
215-572-2109  

The Campus Post Office is located on the ground floor of the Dining Hall Complex next to the Bookstore. Arcadia students, faculty members and staff can purchase stamps, envelopes and mail packages during the window hours—weekdays, 8:30 a.m. to 4:30 p.m. Students have a choice to pay for these services using cash or by charging to their student ID. Student ID charges must have a minimum $5.00 purchase.

All resident students will be assigned a campus mailbox. Mail sent to a resident student at Arcadia University should be addressed as follows:

John Smith – Student
Arcadia University
450 S. Easton Road
Glenside, PA 19038

Commuter students will receive a mailbox upon request. Do NOT instruct the sender to put your mailbox number on your mail and please avoid using nicknames. This will create delays or possible non-delivery from the Post Office. Students will not have the same mailbox every year. Each academic year, any returning student will have a different mailbox than the one from the previous year. Students can pick up their new assignment at Mail and Print Services each September.

Students will be notified via e-mail when a package has arrived for them. The contents of the e-mail will have the student’s name, time package arrived, package carrier (UPS, FedEx, Amazon and USPS), and sender of the package. (Please note that some places like Amazon consider a package delivered when it reaches the Glenside Post Office. They will send you an email stating that your package was delivered even though the Arcadia mailroom will not pick up that package until the following morning at 9am. Once the package is scanned in you will receive the email from mailandprint@arcadia.edu )

Mail and Print Services cannot forward mail to a student’s home address. After the academic year is over, we suggest that students change their address back to their home address for any mail they want to continue to receive during the summer (Netflix, credit card statements etc.). Students can request a summer mailbox at the end of the year if they plan to stay on campus. All first class mail and packages will be returned to the sender if mail is unclaimed or a summer box is not requested. The USPS prohibits mail to be forwarded from a temporary address (Arcadia) to a permanent address (home).

Office of Engagement & New Student Programs
University Commons, 215-517-2481
studentengagement@arcadia.edu  
 
The Office of Engagement and New Student Programs (ENSP) supports integrative learning, growth, and development through student organizations, leadership initiatives, and social, educational, and cultural programming for new and current students.  Through fulfilling our mission, students develop five core competencies:

• Personal development involves an understanding of oneself and is the first step toward personal success and fulfillment. Students will build resiliency and develop an awareness of self, assessing personal strengths and identifying areas of growth for continued development.
• Interpersonal networks is the development of deep personal connections with others based upon reciprocal honest and direct communication, sincerity, and mutual respect for others. Students will interact effectively with a variety of individuals and groups to create meaningful relationships and communities.
• Leadership development involves a spectrum of skills and character qualities that result in a well-rounded student prepared to influence positive change on the community. Students will understand that leadership is a lifelong process, is relationship-oriented, and situational in nature.
• Developing social responsibility and civility require students to demonstrate ethical behavior, take action against injustice, be informed, and be an active, engaged community member. Through these interactions, students will gain an appreciation of diversity, respect for others, and acquire essential skills for their life after college.
• Students experience professional development which enhances effective leadership, employability, and lifelong learning while fostering intellectual curiosity and an ability to relate knowledge to daily life and larger contexts. Students will create a professional identity by fully integrating and utilizing learning that happens both inside and outside of the classroom.

The Office of Engagement and New Student Programs is located on the first floor of the University Commons. The Student Government Organization (SGO) and Student Programming Board (SPB) also have offices in the University Commons on the second floor, and space is available for all student groups to meet, work on projects, conduct business, and create programming related to their organization. The University Commons also serves as the living room of campus, a place for students to study, unwind, and relax. Housed in the University Commons includes The Chat, Game Room, and Great Room.

Templeton Campus Store

Located in the Dining Complex
Tel: 215-572-2971 
williamsr_01@arcadia.edu 
www.shoparcadiastore.com
 
As your Campus Store, we do more than sell textbooks. We drive student success and savings by providing convenient access to a wide selection of school supplies, trade books, technology, fan gear and of course, cost-saving textbook options. We're helping make college more affordable with huge inventories of used and rental textbooks as well as year-round buyback and price match programs.  We accept these forms of payment: Visa, Mastercard, Discover, Amex, Apple Pay and Google Pay.

Athletics and Recreation
Kuch Center
215-572-2955
Athletics Website

Arcadia is an NCAA Division III institution and a member of the Middle Atlantic Conference (MAC). Twenty six varsity sports are sponsored: 12 men's sports (baseball, basketball, cross country, golf, indoor track/field, lacrosse, outdoor track/field, soccer, swimming, tennis, volleyball, ice hockey), 13 women's sports (basketball, cross country, field hockey, golf, indoor track/field, lacrosse, outdoor track/field, soccer, softball, swimming, tennis, and volleyball, ice hockey), and 1 co-ed sport (esports - competitive gaming).

To participate in varsity sports, students must be enrolled full time and be in good academic standing with the University.

All team uniforms and equipment are issued with the stipulation that all articles must be returned to the Department of Athletics and Recreation within one week of the date of the last scheduled contest. If this is not done, you will be billed through the Business Office for the replacement cost of the article.

The intramural and recreation program allows students the opportunity to participate in activities that include basketball, dodgeball, flag football, floor hockey, softball, game room tournaments, laser tag, mat ball, ping pong, soccer, volleyball, Wiffle ball, yard game tournaments, and more. Information regarding intramural sports and recreational events are posted throughout the academic year. For more information, contact Coordinator of Campus Recreation Ro Ramirez at 267-620-4868. 

Office of Career Education
Knight Hall, Suite 100
215-572-2939

Email: careerhelp@arcadia.edu

Website
Canvas Community 

OCE Services/Resources 

• Career Launchpad: A custom online portal where you can find all of the career-related news, advice, events, opportunities, resources, and more in one convenient place.
• Handshake: The central hub for scheduling appointments, searching job listings, finding internships, signing up for career events, and much more. All Arcadia students already have an account with their MyArcadia login information. Visit  to begin.
• Career Counseling: Individual career counseling is available by appointment. We assist students/alumni at every step in the career development process. Whether you want to explore your career interests, navigate the job search process, or apply to graduate school, our Career Educators will help. Additionally, we will help you to hone your resume, build interview techniques, & create your LinkedIn profile. Schedule your appointment with a Career Educator via Handshake.  
• The e3 Career Action Plan is a trackable online career development plan that you can engage with via the OCE Community Canvas site to 

1. explore career options
2. enhance employability
3. develop professional skills
4. connect with employers  
5. receive incentives after completing each level
6. earn a professional development certificate 

• Career Assessments: Interest and personality assessments will help you identify your interests, skills, and personality preferences in relation to selecting a major and career decision-making. These assessments are interpreted by a Career Educator through individual career consultations. Start with TypeFocus, an online assessment tool using access code “Arcadia OCE”. 
• Express Advising: Career Peer Advisors (CPAs) are trained in assisting students with achieving their professional goals. They can provide virtual or in-person support about the following career development topics:

1. Résumé & Cover Letter Reviews
2. LinkedIn Profile Tips
3. Handshake Tutorials
4. Internship & Job Search Strategies
5. Tutorials on e3 & OCE’s Canvas Community 

Visit Handshake to schedule an appointment. Then, email your document to careerhelp@arcadia.edu or, share a link to your LinkedIn profile for review. A Career Peer Advisor will email feedback to you within 1-2 business days after receiving your request. 

• Strategic Career Planning: Students may participate in a 2-credit course called ID125: Strategic Career Planning. This course meets over 7 weeks and is open to all class years/majors. 
• Career Events: We deliver distinct career events to support Arcadia students and alumni in their career and professional development each semester. These events are hosted either on campus or virtually through platforms, such as Handshake, Zoom, and Brazen.  
• Practice Interviews: Improve your ability to discuss your skills in a professional setting through a practice interview with a Career Educator or industry expert. Search “Interviews” in Handshake and then sign up for “Practice Interviews with the Experts”. We also offer online simulations with feedback through Big Interview.  
• Career Resources: Engage with wealth of career and professional advice and resources including Vault (online career library), as well as checking out our Canvas Community page. 
• Internships and Jobs: Internships are essential to the Arcadia experience and are consistently rated among the top criteria employers seek in recent college graduates. We support students in finding and successfully obtaining internships across a diverse range of industries.  We also connect job seekers to entry-level and experienced jobs. Search for positions, share your resume with employers, in Handshake under the “Jobs” tab. 
• Employer and Career Connections: Employers connect with our campus to share industry-specific information, employment, and internship opportunities. We facilitate employer connections through classroom presentations, virtual networking events, and career fairs. Sign-up for employer networking events and fairs through Handshake.
• Student Employment: We oversee the administration of the Student Employment program including job postings/placements/creation, onboarding, career connections and the Advancing Students as Professionals (ASAP) Student Employment Program. Students with questions should email StudentEmployment@arcadia.edu.

Residence & Commuter Life
Oak Summit Apartments, B building 5th floor
215-572-4026

Commuter Assistants help make the Commuter Lounge your home away from home. They plan social and educational events/programs designed to build community and promote campus resources. They also team with Resident Assistants (RAs) on events/programs to create a vibrant campus life for all students.

CAs are undergraduate students selected for their interpersonal skills and their willingness to aid commuter students. They go through extensive training to serve as resources for you. The CAs are important conduits of information and work as your liaison to the Student Affairs Office. They have posted hours during which they will be in the Commuter Lounge, but they can also be seen in the Library, the Commons and the Easton Café. The Commuter Assistants are supervised by the Area Coordinator of Heinz, Knight, and Commuter Life, whose office is one floor above the Commuter Lounge in the lobby of Heinz Hall. 

For more information, contact Zach Cramer, Area Coordinator for Heinz, Knight and Commuter Life, at cramerz@arcadia.edu or 267-620-4126.

Bruce Keller
Associate Dean of Undergraduate Success
Taylor Hall 108A
215-572-2922

Amy Henning, M.Ed.
Director of Counseling Services and AOD Program 
Counseling Services
Heinz Hall, Ground Floor
215-572-2967
Website

Arcadia University provides a variety of services for students who would like academic and personal support. If you are experiencing personal or academic difficulties or have concerns you wish to discuss with someone, a number of individuals are available to provide assistance.

For academic concerns, make an appointment to talk with your academic adviser or Bruce Keller, Associate Dean of Undergraduate Success, Taylor Hall 108A, 215-572-2922. The times at which faculty members are available are posted outside their offices.

For concerns of a more personal nature, you are encouraged to talk with a counselor from Counseling Services. You can make an appointment by calling 215-572-2967. Services provided are confidential and free to all full-time undergraduate and graduate students. Part-time students are eligible for services at a low cost fee per session. Counseling Services is open Monday to Friday from 8:00am-5:00pm and select evening appointments from 5pm-7pm (by appointment only).

The Arcadia.edu website is a resource for up-to-date information about campus alerts, emergencies, or closures.

As a situation is addressed and unfolds, in addition to the immediate personal notification of the SendWord Now system (see below), alerts will be posted on the Arcadia.edu homepage at the top of the screen (in red, yellow, or green) and posted across social media channels, as needed. Any recaps or follow up information from University can be found in the Arcadia News.

Update Your SWN Emergency Contact Information

SendWordNow - Update your emergency contact information to ensure you receive TEXTS and CALLS from Arcadia’s Emergency Notification System in the event of an emergency or university closing. All faculty, staff, and students should update your emergency contacts and family members to be alerted. 

Kistler Hall, Main Desk in Room #5
215-572-2980
Website
 

Information concerning financial aid, scholarships, loans and grants is available in the Office of Financial Aid, part of the division of Enrollment Management, located in Kistler Hall, Main Desk in Room #5.  Every effort is made to ensure that students demonstrating financial need and meeting academic progress are awarded aid. If you encounter unexpected financial difficulties after aid is offered or at any point during the school year, you are urged to reach out to our office at 215-572-2980 or via e-mail at finaid@arcadia.edu. Students can also view their up-to-date financial aid information, including their current awards and required documents via the Financial Aid Portal.

Students should be aware that Arcadia University is required by federal regulation to monitor student progression toward completion of their degree. This Satisfactory Academic Progress Standard includes both a quantitative and qualitative measure of progress. Undergraduate students can view detailed information about Arcadia's Undergraduate Satisfactory Academic progress policies at www.arcadia.edu/sapug.  Graduate students can view detailed information about Arcadia's Graduate Satisfactory Academic progress policy at www.arcadia.edu/sapgrad. 

Dining Services
Dining Complex, 2nd Floor
215-572-2096

Metz Culinary Management operates Arcadia University’s Dining Services. Breakfast, lunch, dinner and late night meals are provided on weekdays, and brunch, dinner and late night meals are provided on weekends. All dining hours are posted at the beginning of each semester; holiday hours, important information, etc. are updated in real-time and can be found on our Dining Services page and on Facebook (Metz Dining at Arcadia University), Instagram (@metzatarcadia), and Twitter.

A variety of Meal Plan options are available for both resident and commuter students. Resident students should contact Residence Life with any questions concerning Meal Plan options and prices. Commuter students should contact Housing with any questions concerning Meal Plan options and prices. Contact Dining Services at 215-572-2096 to purchase points/flex dollars and discuss any dietary restrictions, food allergies, special meal arrangements and questions regarding how meal plans work.

A valid Arcadia ID must be presented to the cashiers in the Dining Hall, The Chat, Global Café and Easton Café. Only one meal may be used per meal period in the Dining Hall, Global Cafe or The Chat for meal exchange. Meal swipe may not be shared. Commuter students not on a meal plan and guests of resident students may pay for individual meals.

Locations:

Dining Hall, located in Dilworth Hall/Dining Complex, offers an array of dining options, including a Bravo action station, J. Clark’s Grille, Villa Toscana Pizza, and Main Plate. Lunch is served from 11am-2pm and Dinner is available from 4pm-7pm Monday-Friday. The Dining Hall closes at 6:30pm on Fridays. On the weekend the Dining Hall is open from 9am-2pm.

The Chat, located in the Commons, offers a made-to-order Market St. Deli, J. Clark’s Grille, and Bravo action station as well as extensive Chef Fresh grab and go options. Breakfast items are available from the Grill from 7:30am-10:30am. The Deli, Bravo and Grill are available for lunch and dinner from 11am-8pm. Late night dinner is available at the Grill from 8pm-10pm and our Chef Fresh grab and go program is available until midnight. Saturday and Sunday the Chat is open from 4pm-12am.

Easton Hall Cafe, located by the water feature in Easton Hall, offers Starbucks Coffee, Tea and Beverages, as well as a wide selection of Chef Fresh grab and go items. Easton Café is open from 8am-4pm Monday through Thursday.  On Friday the Café closes at 2pm.  Flex Points, cash and credit or debit card payments are accepted.

Global Café, located in the Oak Summit apartment complex lobby. The café offers Starbucks Coffee, Tea and Beverages, as well as a wide selection of Chef Fresh grab and go items. The café also offers a specialty menu including fresh made pizzas, hot subs and other specialties. The Global Café is open from 10am-8pm Monday through Friday and accepts Flex Points, cash and credit or debit card for payment.

KnightCard Services

215-517-2362

All students are issued a KnightCard (Arcadia Identification Card) when they become a student at the University. This KnightCard, when properly validated, entitles you to use the Library, to access University buildings, claim a meal from your meal plan, and to participate in specifically announced activities. For full-time students, it allows you to vote in student elections.

KnightCards are available in the KnightCard Services Office located in Dilworth Hall (Facilities Office). There is a $15 replacement fee for lost, stolen or abused ID cards. For more information please contact the KnightCard Services at 215-517-2362.

Chosen First Name Requests

Once a chosen first name is indicated in MyArcadia, individuals may obtain a KnightCard with the chosen first name printed on the card in place of the legal name. 

The first card issued with a chosen first name will be printed at no additional cost for the individual. When subsequent replacement cards are requested, the individual will be charged $15 for the issuance of a replacement card. Therefore, if an individual already has a KnightCard and then adopts a chosen first name, the previous KnightCard should be returned to Dilworth Hall (Facilities Office) for a new KnightCard, at no additional cost.

The KnightCard that is printed with the chosen first name may be used as a valid identification card within the University. However, the KnightCard may not be used as an alternative to a legal ID, as it is not a valid legal form of identification.

LEARN MORE

Information Technology Support Services 
Taylor Hall

HOW TO GET HELP
Help Desk Phone: 215-572-2898 (x2898) 
Email: helpdesk@arcadia.edu 
Taylor Hall Help Desk Counter Service: Monday to Friday 8:30 a.m. – 5 p.m.
Password Reset: https://portalguard.arcadia.edu/
Student Technology Checklist
Student Technology Recommendations

Technology is a team effort here at Arcadia. 
Professionals across the University support all aspects of a student’s access to information. We provide and support high-speed internet and wireless networks, email accounts through Gmail, web portals, instructional/academic technology tools, access to online services, and help desk support.

Arcadia's campus-wide wireless network provides full coverage in all academic buildings, residence halls and administrative areas as well as areas in which students congregate; such as the Walk of Pride and gathering spaces outside of the Spruance Fine Arts Center and Landman Library.

We serve the needs of the Arcadia University community, both domestic and abroad, striving to provide customer-focus service, secure systems, and solutions in an ever-advancing technology environment.

MyArcadia (myarcadia.edu) is the campus portal website, accessible only to current students, faculty, and staff. MyArcadia acts as a gateway to campus news and events, department websites, online course materials (Canvas), and Arcadia email.

Where are computer labs located on campus?
Computer labs are located in Boyer Hall, Brubaker Hall, and Landman Library. The following labs are open for student computing: Boyer Hall 19; Brubaker Hall 304, 305, 307, Library 1st floor; and the two labs on the lower level of the Landman Library. The labs in Landman Library are open 7 days a week, and the labs in Brubaker Hall and Boyer Hall are open Monday – Friday. The Boyer and Brubaker labs are unavailable when classes are scheduled in the spaces.

IT Security
Whether you're learning in a traditional classroom or from a remote location, it is important to take a few simple steps to protect yourself.  Please visit this site to learn more about securing your accounts, devices and digital presence.

Learning Management System
Canvas is used as Arcadia’s learning management system.  This system provides supportive materials (syllabi, course materials and assignments, and allows online communication between faculty and students. For help with Canvas see the Help icon on the left side of Canvas

ACADEMIC PURCHASE PROGRAMS

Purchase Programs

Dell
IT has forged a partnership with Dell Computer, Inc. to provide Arcadia students the opportunity to purchase a Dell laptop or desktop computer at significant savings.  Access the Dell/Arcadia Personal Sales page through the link above, or by phone at 1-888-987- 3355. A Dell Representative will assist you with your order.

Apple
Arcadia students are eligible to purchase Apple computers and peripherals through Apple, at an Apple retail location or online at the Apple Store for Education (accessed through link above).

Academic Discount Software
Arcadia students may purchase computer software through the Association of Independent Colleges and Universities of Pennsylvania. 
Visit journeyed.com to purchase Microsoft Office and other popular software programs.

Office365 for Students
Arcadia Students and Educators can sign up for Office 365 Education for free, including Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools. Use your valid school email address to get started today (accessed through link above).

Office of Engagement & New Student Programs 

University Commons
215-517-2481
studentengagement@arcadia.edu

The Arcadia University Leadership Education and Development (AU LEAD) program is a comprehensive leadership development experience that provides students with opportunities to grow into a strong, well-prepared leaders ready to make a positive impact on local, national, and global communities. 

Developing leadership skills is important. AU LEAD fosters growth and development of critical leadership skills. By participating in AU LEAD, students will engage in an in-depth exploration of leadership, based on the Social Change Model of Leadership Development. AU LEAD is designed for everyone, regardless of previous leadership experience. 

AU LEAD components include:

• Leadership Workshop Series: Attend your choice of workshops from the AU LEAD Leadership Workshop Series. With various workshops offered each semester, students are sure to find one that interests you. You can find the schedule of workshops on KnightLife or on the AU LEAD calendar displayed on the first floor of the Commons.
• Student Leadership Conference: An engaging full-day free leadership conference that provides students the opportunity to network, experience interactive leadership workshops, and learn from both Arcadia and non-Arcadia presenters.

Additional details about specific program offerings can be found on the AU LEAD website. Please do not hesitate to contact the program at aulead@arcadia.edu.

Public Safety
Dilworth Hall
215-572-2800

Personal items lost on campus are stored in the Public Safety Office in Dilworth Hall. Any found items turned in to any campus departments shall be turned over to the Public Safety Department immediately. Individuals wishing to locate lost or misplaced items may contact Public Safety at any time. Public Safety is available 24/7.

Public Safety
Dilworth Hall
215-572-2800

KnightCard Services
Facilities, Dilworth Hall
KnightCardServices@arcadia.edu or 215-572-2362

Public Safety Page

Any motor vehicle that you operate on University property, either regularly or temporarily, must be registered and is subject to the driving and parking regulations issued by the University. The University is not responsible for any car on campus, property in a vehicle, damage caused by accidents, or for mechanical problems.

Registration

If you plan to park a car on campus you must purchase a parking decal from KnightCard Services in Dilworth Hall, at the beginning of the academic year or the spring semester. All registered vehicles must display a Parking Decal. Parking Decals expire on Aug. 31 of each year. Part-time evening and weekend students may receive their parking decal from KnightCard Services. All vendors are to check in with Public Safety for a temporary permit for any prolonged parking on campus.
First-Year resident students are not permitted to have cars on campus during the first year. Requests for permission regarding this policy must be submitted via the Parking Exception Form located on the Public Safety web site under Parking. Please feel free to call with questions at 215-572-2992 or email Parking@arcadia.edu.

To acquire a parking decal, an application must be completed at KnightCard Services or online via Rydin (PortalGuard Directory). The office is located in Facilities, Dilworth Hall. Students will need a valid vehicle registration, proof of insurance and operator’s license when completing the application. 

Student Parking

All parking lots are specifically marked. Arcadia has Students, Faculty/Staff and open parking lots. All parking lots require a parking permit (either a vinyl parking decal or a cardboard temporary parking permit). The temporary parking permits can be used for a maximum of 3 consecutive days. A guest is someone who comes to campus to visit a student. A visitor is someone who is here to conduct business with faculty or staff.

Parking Penalties

All fines are to be paid by cash, check, or placed on a student account, within five business days of being issued a citation, at Student Accounts Office, 777 Limekiln Pike.

Guest and Visitor Parking

If you have a guest or visitor on campus with a vehicle, you need to obtain a temporary parking permit from Knight Card Services or Public Safety Office in Dilworth Hall (215-5172-2362 or 215-572-2800). 

Motorcycles, Motorbikes and Scooters

If you have a motorcycle, motorbike or scooter on campus, you must adhere to the same “moving” and parking regulations that apply to all vehicles. Parking inside buildings and on walk-ways is strictly prohibited at all times. All motorcycles, motorbikes and scooters need to be registered.

Bicycles

Bicycles are not to be stored in corridors, lobbies, or under steps. Bike storage racks are located throughout campus outside administrative buildings and residence halls. At the end of the academic year, Facilities will remove any bikes left abandoned on campus bike racks. Contact the Student Affairs Office at 215-572-2933 for appropriate locations for parking or storing your bicycle. Motorbikes and motorcycles are subject to all of the regulations governing motor vehicles and must be registered with Knight Card Services.

Campus Life, University Commons, 215-517-2481,
orientation@arcadia.edu
 
Summer and Fall Welcome are planned by a dedicated team of professional staff and students to coordinate and implement our orientation program for new students. Upperclass student Orientation Leaders (OLs) are selected and trained to mentor and guide new students. More information about the New Student Welcome program is available at www.arcadia.edu/venture.

Arcadia’s orientation program is designed to support new student transition to college life. In particular, orientation involves:

• Getting to know your new classmates
• Meeting members of the Arcadia staff who will advise and support you
• Answering questions about everything from housing to studying abroad
• Including your parents, family, and friends in the process of beginning your Arcadia journey

Summer Welcome is a one-day experience where new students and families will be engaged and learn more about what to expect as an Arcadia student. Fall Welcome will begin when students move onto campus where all first-year and transfer students are engaged in immersive programming and campus-culture activities.

Residence and Commuter Life, Oak Summit Apartments, B building 5th floor, 215-572-4026, housing@arcadia.edu

PNC Bank
Office of Student Accounts

 PNC Bank is Arcadia’s banking partner and offers the following services:

• One on-campus ATMs; located in the lower level of the Dining Complex.
• Virtual Wallet Student features include: free of service charges and minimum balance requirements for six years; no PNC charge up to twice per statement period for using another bank’s ATM and up to $5 refunded per statement period for ATM surcharges assessed by other banks; overdraft fees for the first overdraft event waved; no paper statement fees
• PNC Auto Alerts via e-mail and/or text message to help students monitor their spending and account balances.
• The PNC Glenside Branch is less than a mile walk up Easton Road.
• More information can be found at www.pnc.com.

Visit Website

Public Safety
Dilworth Hall

Emergency Calls    
215-572-2999
2999 from on-campus phone

Non Emergency Calls    
215-572-2900 (Switchboard)    
215-572-2800 (Office)

Public Safety Webpage

The Public Safety Department patrols all University properties 24 hours a day, 7 days a week, via vehicle, bike and foot patrol for the protection of the Arcadia University community. Public Safety personnel, in conjunction with federal, state and local agencies enforce laws, statutes and ordinances along with University rules and regulations. The department also provides services for the betterment of the University community. All faculty, staff and students are required to have in their possession at all times their Arcadia University photo identification card and upon request shall present the card to Public Safety personnel. Public Safety may be contacted at 215-572-2800 (ext. 2800 on campus) or 215-572-2999 (ext. 2999 on campus) for emergencies.

The Department of Public Safety is committed to servicing the University community. If you have any feedback for us, please contact us either online at Public-Safety@arcadia.edu in person or by phone at 215-572-2800. We want to hear from you.

Members of the Public Safety Department work to provide a safe living, learning environment for students, faculty and staff. Special services aid in helping us fulfill that responsibility. Services include:

• Security Services
• Patrols (vehicle, bike, foot)
• Parking and Traffic Enforcement
• Safety Escorts
• Motorists Assistance
• CCTV Monitoring
• Investigations
• Medical Assistance
• Student Patrol Officers
• Building Access (Lock Outs)
• Event Coverage
• Fire Safety Monitoring
• Safety Awareness Education
• Self-Defense

If the University experiences any telephone problems, the Public Safety Department is equipped with non-University telephones for such situations. If the normal telephone numbers do not work, call 215-290-9700. If you have an emergency and cannot reach us by any of these numbers, call 911 immediately.

Student Affairs 
University Commons, Student Affairs Suite 202 
215-572-2933
 
Public Transportation

SEPTA

The Southeastern Pennsylvania Transportation Authority (SEPTA) manages all of the buses and Regional Rail trains in the local area. Three trains stop by the Glenside train station a short distance from campus providing quick and easy access to the local area and Center City Philadelphia. Also stopping by our campus are two of the local buses with stops right outside of campus on Limekiln Pike. For the latest schedules and more information please visit: http://www.septa.org/

SEPTA Regional Rail to local stops and Center City

Three Regional Rail trains stop at the Glenside station: the Airport Line Regional Rail, the Warminster Line Regional Rail, and the Lansdale/Doylestown Line Regional Rail.

SEPTA Buses

Two bus lines stop at Arcadia right outside of campus on Limekiln Pike: the 22 from Warminster to the Olney Transportation Center and the 77 from Roosevelt-St. Vincent to Chestnut Hill.

Amtrak

Amtrak trains stop at the 30th Street Station that is a short Regional Rail ride to center city from the Glenside station. For more information and schedules please visit https://www.amtrak.com/home

Marketing and Communications
16 Forsythe Avenue
215-572-2969  

On Campus

The Arcadia newsletter is published weekly throughout the academic year by University Relations and highlights news from around campus, which is updated daily on the Arcadia website.  

To submit a news tip or story idea, complete the form on the News section of the website.

Off Campus

The University Relations Office coordinates all off-campus publicity and has the following responsibilities:

1. University Relations provides a flow of newsworthy information from faculty, students, staff, trustees, alumni, and donors to the news media. Any off-campus publicity must be cleared through this office. The University Relations staff can assist with publicity for certain kinds of student activities. Students should contact the news team at least 4 weeks in advance of an event to discuss publicity options. For the protection of each student as well as the University, students must notify the University Relations Office when they are contacted by the news media, including radio, television, newspapers and magazines. Individual contact information for the office can be found at arcadia.edu/news.
2. University Relations also produces Arcadia, the University’s magazine for alumni and friends, in addition to flyers, brochures, posters, and newsletters. University Relations also manages and maintains the University’s official social media channels, although individual departments should manage their own accounts and are encouraged to do so.
3. University Relations coordinates and promotes major University events, including Commencement and Honors Convocation, and special community events sponsored or supported by the University.

Please remember that, as members of the Arcadia University community, you are representing the University and serving as an ambassador whenever you are publicly identified with Arcadia University. For further information, contact University Relations, 215-572-2969.

Conference and Event Services
Marketing & Communications
confsvc@arcadia.edu

Any events and programs at the University must be sponsored by academic departments, administrative offices, or recognized student organizations to be considered University events. All space for events (except academic classes) are able to be reserved by making a request via Arcadia's Space Management System, Libcal.

Once a request for a space reservation is made in Libcal, Conference and Event Services staff will review and send a confirmation to the requesting party if the space reservation is approved. If additional information is needed or if there are questions about your event, a conference and event service representative will reach out to the individual requesting the space.  Set up requests, catering orders and A/V assistance (if needed) should also be noted within Libcal.

Publicity for University events must include the names the sponsoring organization. Posters and other event marketing information may not advertise the distribution of alcoholic beverages and other controlled substances. 

For guidelines and assistance with using Libcal to reserve space on campus, please contact Conference and Event Services at confsvc@arcadia.edu.

Student Affairs
University Commons 202
Student Affairs Suite
215-572-2933

Purpose

Arcadia University is committed to: maintaining a healthy and safe learning, working and living environment for all members and guests of our community. The smoking policy is designed to minimize the negative effects of secondhand smoke; improve fire safety; and encourage a more sustainable environment.  You can find Arcadia's smoking policy here.

Public Safety Office
Dilworth Hall
215-572-2800
Web Site

Arcadia University (Glenside Campus), (Delaware Campus)

If Arcadia University closes because of snow, local radio stations will announce the emergency closing of the University by number, rather than name. Arcadia University has been assigned number 338 for courses scheduled before 4 p.m. For late afternoon, evening and weekend courses, Arcadia University has been assigned the number 2338. Closing information is also available on local TV stations and on our Web site (www.arcadia.edu). Public Safety also uses the University emergency notification system, Send Word Now, to notify the University community of campus closures.

Student Health Services
Heinz Hall, Ground Floor
215-572-2966
Website 

The mission of Student Health Services, is to provide ambulatory medical services and healthy lifestyle promotion to students in the Arcadia community. SHS professional staff includes two Pennsylvania certified registered Nurse Practitioners and a Medical Assistant.  A physician is available for consultations on a weekly basis.

All full-time students must submit a completed health record including immunization documentation upon admission to Arcadia University in order to receive medical care.  Part-time students may also receive medical care for a fee only if they have submitted a completed health record; otherwise, only emergency care is provided. Services provided by SHS includes:

• Acute Care: Flu, Colds, Allergies, Sprains, and Strains
• Men and Women’s Reproductive Health: Birth Control, HIV, STI Screening
• Certified Travel Clinic: Vaccines and Prophylactic Medications
• Lab work
• Physical Exams
• Immunizations: Meningitis, PPD, TdaP, etc.
• Prescription Refills (except psychiatric medications)
• Allergy injections

Student Health Services hours are Monday, Tuesday, Wednesday and Thursday 8:30am to 4:30pm, and Friday 8:30 am to 4:00 pm.  Late hours are available on Tuesday and Thursday on an individual basis.  SHS operates by appointment only.  Appointments can be scheduled through Patient Portal (found on the My Arcadia homepage) or by calling 215-572-2966.  SHS is closed for lunch daily at 11:45-12:30. Physicians’ hours are available one day a week.

Confidentiality: Strict confidentiality will be maintained in all health matters. No information will be released without student consent (this includes parents). 
For further information, please contact Theresa Smith, MSN, CRNP, Director of Student Health Services, 215-517- 2323.

Health Regulations

The following regulations are consistent with Arcadia University’s policy of preventive health care and are made in the interests of your health and the health of the University community as a whole.

1. In the event of illness or emergency when Student Health Services is not open, contact your Resident Assistant, Area Coordinator, the staff member on duty, or Public Safety at X 2999
2. In case of emergencies during Student Health Services hours, contact the staff in Student Health Services. The Area Coordinator or the Resident Assistant should be notified as soon as possible. If an ambulance is required, Student Health Services or Public Safety personnel will notify the Cheltenham Police. Transportation to and from the hospital (other than in extreme emergencies) is the responsibility of the student; Student Health Services will assist students in finding suitable transportation.
3. If you miss more than three days of classes due to illness or emergencies, contact the Associate Dean of Undergraduate Studies, Bruce Keller, 215-572-2922, who will notify the appropriate faculty.
4. All requests from the family physician for medical treatment to be carried out by Student Health Services must be in writing and signed by your family physician. If you have medication on campus prescribed by a family physician, bring a copy of the prescription to Student Health Services to be included in your medical file.
5. In the event of illness, it is the student’s responsibility to contact appropriate faculty. Student Health Services does not give excuse notes for missed classes. 

Office of Career Education
Knight Hall, Suite 100
StudentEmployment@Arcadia.edu
215-517-2332
Website

Undergraduate Students If students work on campus; on-line time sheets must be submitted through MyArcadia according to the biweekly student pay schedule; supervisors approve student hours through the on-line timesheet system. Students are paid biweekly on Fridays. Students who do not sign up for direct deposit will have their paychecks mailed automatically to the address on their payroll documents. Students with questions related to time entry, pay stubs, W-2s, paychecks, etc. should email the Human Resources' Payroll Office at Payroll@arcadia.edu.

Required Payroll Forms Include: W-4, Local Earned Income Tax Residency Certification Form, I-9, Employee's Statement of NonResidence in Pennsylvania and Authorization to Withhold other State's Income Tax (if applicable). Online payroll onboarding must be completed along with Identification documentation: 1) A U.S. passport, Certificate of U.S. Citizenship, Certificate of Naturalization, Permanent Resident Card with photograph or unexpired Employment Authorization Document with a photograph OR 2) A Driver’s license or federal, state or locally issued ID; School ID with photograph, or U.S Military card AND a U.S. Social Security card, original or certified copy of birth certificate, ID Card for Resident Citizens, or an unexpired Employment Authorization Document. Original documents are required for photocopying. All forms must be on file before a payment can be issued. Students who fail to provide documentation may be prohibited from working.

Optional (Recommended) Payroll Forms Include: Local Service Tax Exemption (LST)*, and Direct Deposit Form. *LST – Employees expecting to earn less than $12,000 in any tax year may be exempt and must sign an affidavit to avoid paying this tax.

Any student receiving a Federally or Departmentally funded award will be responsible for monitoring how much of their Work-Study allocation they have used throughout the academic year. Students can review their allocation information through the on-line timesheet system. Once a student has earned up to their allocation, they may no longer be permitted to work for the remainder of the academic year. Permission to continue working will only be granted through the student's supervisor and VP/Dean of their department. Please note that hours worked during summer break will not count against a student’s annual Work-Study award but will be paid through the Departmental Work-Study budget.

Learning Resource Network
Knight Hall
215-572-4033
Website

Writing Center
Landman Library (Lower Level)
215-572-4051 
Website

Free tutoring is available through the Learning Resource Network, Knight Hall, 215-572-4033 for most subject areas. Tutoring is provided on a one-to-one or group basis.  LRN peer tutors can also meet with students virtually. For more information on how to get a tutor or how to become a tutor, check the LRN web page at www.arcadia.edu/lrn or send email to tutor@arcadia.edu. The LRN Lab in Knight Hall has four networked PCs, a printer, and a scanner. In addition, we have lots of free study tools (highlighters, index cards, stickies) and many other academic resources. Call or email tutor@arcadia.edu with any questions or to make an appointment.Students should join the Virtual LRN in Canvas for schedules, resources, updates, and to meet our tutors virtually. Join at this link, Virtual LRN.

Assistance for writing for all courses is available in the Writing Center, 215-572-4051. 

To schedule an appointment with a tutor, students should join the Virtual LRN.

Hours for tutoring: Monday through Thursday, 10 a.m. to 9 p.m. and Friday, 10 a.m. to 3 p.m. Instructions for scheduling an appointment can be found by joining the Virtual LRN. Any student who cannot find an appointment with a tutor on the schedule should email tutor@arcadia.edu.

The Virtual LRN in Canvas is “open” 24/7. Students will find resources and videos for academic support, and information about group and drop-in tutoring. If students have any other questions or concerns regarding academic support, they can email tutor@arcadia.edu.

Writing Center
Daniel Schall, Director
Landman Library (Lower Level)
215-572-4051

Website

Located in the Lower Level of the Landman Library (and online), the Writing Center offers assistance for students with any written assignment, for any course/discipline and at any stage of the writing process. Consultants can help with understanding assignments, brainstorming paper ideas, organization, clarity, documenting final drafts, and much more. Consultants are trained in critical reading, writing and analysis, and we provide structured, collaborative conversations to help you understand your own writing process more fully.

The Writing Center offers three types of appointments: face-to-face in the Landman Library (our most popular), synchronous online sessions through Zoom, and asynchronous online sessions through Google Docs. The Writing Center is typically open Monday through Friday during posted hours. Though drop-in consultations are usually possible, at busy times of the semester it is best to make an appointment. 

To make an appointment for any of the services above, head to our Scheduling System in Accudemia. (Note: You must be signed-in to PortalGuard.) Students may also contact the Writing Center through email at writingcenter@arcadia.edu, or by calling 215-572-4051.

Students interested in becoming paid consultants should contact the Director of the Writing Center for prerequisites, or apply to the Writing Center's open positions through Handshake.