About the One-Stop Shop

Students lead busy lives, and navigating through university administrative procedures or knowing where to turn for answers can be challenging. That’s why the One-Stop Shop staff assists all undergraduate and graduate students with issues relating to billing, financial aid and registration, including:

• Filing the Free Application for Federal Student Aid (FAFSA) 
• Completing financial aid paperwork 
• Exploring alternative sources of funding 
• Understanding a student’s Business Office account 
• Resolving account and/or registration holds 
• Preventing obstacles related to these areas 

Additional Assistance

The One-Stop Shop provides the following services:

• Accepts deposits and payment toward a student’s account 
• Assists with student refunds and canceling student loans 
• Assists students in accessing the student Self-Service system to view account balances and other information 
• Assists students in conducting free outside scholarship searches 
• Provides assistance with resolution of issues related to campus administrative services and negotiates solutions 
• Assistance with meal plan changes

Campus Work Study

The One-Stop Shop oversees the Campus Work Study Program. Students who are eligible for work study can contact the Center with questions regarding:

• Job placements
• Campus Work Study forms
• Time sheets and due dates
• Payroll/pay-periods
• Paychecks
• Signing up for direct deposit

We Can Help

Frequently Asked Questions about the One-Stop Shop.

If a student is not certain of where to go to resolve any other type of issue, One-Stop is one place to turn to! One-Stop assists students or directs them to the right individual and/or office to help resolve issues. Our office hours are student-friendly, and no appointment is necessary.