Student Handbook

Information Technology

Revised August 17, 2018

IT User Support (Help Desk)
Dilworth Hall
215-572-2898

Technology is a team effort here at Arcadia. Professionals across the University support all aspects of a student's access to information.  

We provide and support high-speed Internet and wireless networks, email accounts through Gmail, web portals, instructional/academic technology tools, access to online services and service desk support.

Arcadia's campus-wide wireless network provides full coverage in all academic buildings, residence halls and administrative areas as well as areas in which students congregate; such as the Walk of Pride and gathering spaces outside of the Spruance Fine Arts Center and Landman Library.

We serve the needs of the Arcadia University community, both domestic and abroad, striving to provide customer-focus service, secure systems, and solutions in an ever-advancing technology environment.

We are actively working to pursue innovations and welcome your ideas and feedback.  At Arcadia, we know we are stronger together!

MyArcadia, the campus web portal

MyArcadia is the campus portal website, acting as a gateway to sources of information. MyArcadia gives students access to online course information, e-mail, library online resources, and campus department websites. The site is also the main source for campus announcements and event listings. It also provides a quick link to student information which includes online registration, online access to grades and online payments. If you have difficulty connecting to MyArcadia, please contact the Service Desk.

Where are computer labs located on campus?

Computer labs are located in Boyer Hall, Brubaker Hall, and Landman Library. The following labs are open for student computing: Boyer Hall 19; Brubaker Hall 304, 305, 307, Library 1st floor; and the two labs on the lower level of the Landman Library. The labs in Landman Library are open 7 days a week, and the labs in Brubaker Hall and Boyer Hall are open Monday – Friday. The Boyer and Brubaker labs are unavailable when classes are scheduled in the spaces.

Learning Management System

Canvas is used as Arcadia’s new learning management system.  This system provides supportive materials (syllabi, course materials and assignments, and allows online communication between faculty and students.

Electronic Portfolios

An Electronic Portfolio allows you to collect digital projects to an online space for submission or display. As an Arcadia student you will automatically have access to this resource through Canvas. Even if you are not required use this technology for your program or a course, you may create a professional portfolio or archive selected work that you may share via a web browser.

Where do I go to get help?

24/7 Phone: 215-572-2898
Email: it.works@arcadia.edu
Dilworth Hall Service Desk - Monday -Friday 8:30a-5:00p