Student Handbook

Student Health Services

Revised July 31, 2019

Student Health Services
Heinz Hall, Ground Floor
215-572-2966
Web Site 

The mission of Student Health Services, is to provide ambulatory medical services and healthy lifestyle promotion to students in the Arcadia community. SHS professional staff includes two Pennsylvania certified registered Nurse Practitioners and a Medical Assistant.  A physician is available for consultations on a weekly basis.

All full-time students must submit a completed health record including immunization documentation upon admission to Arcadia University in order to receive medical care.  Part-time students may also receive medical care for a fee only if they have submitted a completed health record; otherwise, only emergency care is provided. Services provided by SHS includes:

  • Acute Care: Flu, Colds, Allergies, Sprains, and Strains
  • Men and Women’s Reproductive Health: Birth Control, HIV, STI Screening
  • Certified Travel Clinic: Vaccines and Prophylactic Medications
  • Labwork
  • Physical Exams
  • Immunizations: Meningitis, PPD, TdaP, etc.
  • Prescription Refills (except psychiatric medications)
  • Allergy injections

Student Health Services hours are Monday and Thursday 8:30am to 7:00pm, Tuesday and Wednesday 8:30am to 4:30pm, and Friday 8:30 am to 4:00 pm. SHS operates by appointment only. Appointments can be scheduled through Patient Portal (found on the My Arcadia homepage). SHS is closed for lunch daily at 11:45-12:30. Physicians’ hours are Physicians’ hours are available one day a week.

Confidentiality: Strict confidentiality will be maintained in all health matters. No information will be released without student consent (this includes parents). 
For further information, please contact Theresa Smith, MSN, CRNP, Director of Student Health Services, 215-517- 2323.

Health Regulations

The following regulations are consistent with Arcadia University’s policy of preventive health care and are made in the interests of your health and the health of the University community as a whole.

  1. In the event of illness or emergency when Student Health Services is not open, contact your Resident Assistant, Area Coordinator, the staff member on duty, or Public Safety at X 2999
  2. In case of emergencies during Student Health Services hours, contact the staff in Student Health Services. The Area Coordinator or the Resident Assistant should be notified as soon as possible. If an ambulance is required, Student Health Services or Public Safety personnel will notify the Cheltenham Police. Transportation to and from the hospital (other than in extreme emergencies) is the responsibility of the student; Student Health Services will assist students in finding suitable transportation.
  3. If you miss more than three days of classes due to illness or emergencies, contact the Associate Dean of Undergraduate Studies, Bruce Keller, 215-572-2922, who will notify the appropriate faculty.
  4. All requests from the family physician for medical treatment to be carried out by Student Health Services must be in writing and signed by your family physician. If you have medication on campus prescribed by a family physician, bring a copy of the prescription to Student Health Services to be included in your medical file.
  5. In the event of illness, it is the student’s responsibility to contact appropriate faculty. Student Health Services does not give excuse notes for missed classes.